Senior UX Designer

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

We are seeking a Senior UX Designer to join our Specialties zone for athenaClinicals, an award-winning electronic health record and medical practice management solution. In this role, you will collaborate closely with cross-functional internal teams and client teams to deliver engaging, intuitive experiences that meet our users' needs and business goals. You will create valuable and delightful experiences by crafting high-quality solutions to complex problems.

Who You’ll Work With

The Specialties zone is responsible for developing tools that address the unique needs of various specialists. Our goal is to help all physicians provide better care to patients while documenting that care easily and effectively. We are committed to transforming a complex and sometimes cumbersome process into a more intuitive, satisfying, and empowering experience for physicians and clinical staff.

What You’ll Do

• Collaborate cross-functionally with UX, product, and engineering teams to create effective designs that solve complex problems.

• Develop a deep understanding of your scrum team’s problem space.

• Define high-level solutions through workflows, information architecture diagrams, and conceptual models.

• Create detailed, high-fidelity UI and UX specifications to effectively communicate design requirements to engineers and stakeholders.

• Plan and conduct user research studies to identify user pain points and gather feedback on potential solutions.

What You’ll Bring

• A Bachelor’s or Master’s degree in Design, Human-Computer Interaction, Cognitive Psychology, or related disciplines.

• 3 to 5 years of professional experience designing digital experiences, with experience in enterprise or healthcare design being a plus.

• A self-directed approach and comfort with ambiguity and complexity.

• Experience in facilitating and summarizing user research.

• A portfolio showcasing your ability to define problems and connect research insights to design rationale.

About athenahealth

Here’s our vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.  

What’s unique about our locations? 
From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together. 
 
Our company culture might be our best feature. 
We don't take ourselves too seriously. But our work? That’s another story. athenahealth develops and implements products and services that support US healthcare: It’s our chance to create healthier futures for ourselves, for our family and friends, for everyone.  

Our vibrant and talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work. 

Our size makes a difference, too: We are small enough that your individual contributions will stand out — but large enough to grow your career with our