Cafe Server

Description

Do you enjoy making guests feel special while providing excellent customer service?  Sheraton Galleria-Atlanta Hotel near The Battery, where the Braves play. The Cafe Attendant will serve delicious coffee as the Barista for our guests at The Link Cafe.  They will provide guests with an exceptional dining experience by delivering outstanding service in a friendly and professional manner. 

• Receive,  prepare, and present all buffet breakfast food items to ensure that the appearance and quality of food meet and exceed, where possible, established product and presentation standards. To perform other tasks, including cross-training, as directed, such as working in the main restaurant, Hanks.
• Ensures adequate food supplies for hotel guests throughout continental breakfast and replenishes as appropriate.
• Conducted inventories, initiated orders, and checked delivery of all required food and beverage items.
• Conducted and maintained inventory levels for all food and beverage items and communicated future order needs to the general manager. To attend all mandatory meetings as directed.
• Maintain cleanliness of the breakfast buffet area and food pre/storage areas during meal periods; ensure that all kitchen, pantry, and buffet equipment is in good work and notify the supervisor of any malfunctioning equipment as soon as possible.
• Monitor and maintain food operations to ensure conformance with all required health and sanitation procedures and temperature levels. To always maintain the cleanliness and safety of work areas.
• Develop relationships with and promote hotel features and benefits to guests during the breakfast period to help identify new leads for the hotel.
• Perform opening, pre-work, and closing duties as required for the breakfast meal period.
• Ensure that food and beverage items are safely stored and secured to avoid theft or pilferage throughout the day.
• Ensure that all food equipment, china, silverware, glassware, and service ware are thoroughly cleaned after each meal period and stored as required for the next meal period.
• Comply with all established employee lifting, hazardous materials treatment, and accident reporting procedures.
• Assist other team members as necessary and appropriate.
• Make the Food and Beverage Manager aware of all guest comments and complaints.
• To maintain the proper care and cleanliness of tableware and serving equipment, handling both to minimize breakage.
• To follow all company policies and procedures.
• To immediately report all suspicious occurrences and hazardous conditions.
• Follow all company safety standards, including proper equipment handling, to avoid injury to yourself and others.
• This list is not include all of the job responsibility.

Benefits:

• Dental Insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Must be able to work AM and PM shifts plus weekends and holidays
• Fluency in English (verbal and written) is required.
• High school diploma or equivalent.
• Some prior food service experience in food service and display basic knowledge of foods and beverages, service standards and procedures.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Availability to work various shifts, including weekends.
• Multi-task abilities
• Good oral communication skills and ability to suggest items
• Ability to remain calm and professional in a fast-paced work environment

 We are an equal-opportunity employer and value diversity in our workplace

Requirements

• Proven work experience as a Barista, Waiter or Waitress
• Must be able to work AM and PM shifts plus weekends and holidays
• Knowledge of sanitation regulations
• Flexibility to work various shifts
• Basic math skills
• Ability to gauge customers’ preferences
• Excellent communication skills