Catering / Special Events Supervisor - One World Observatory

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.

Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!

THE ROLE

The Catering / Special Events Supervisor is responsible for oversees the planning, setup, execution, and breakdown of banquets, catered events, and special functions in an effort to provide guest with a top-notch experience and unparalleled service.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Assist with the planning, organizing, and execution of all functions
• Coordinate the movement of equipment beverages for all events
• Greet the event coordinator and respond to all requests
• Responsible for the inventory of equipment, small wares, disposables, and beverages
• Oversee general cleaning tasks using standard products as assigned in accordance with health and safety standards
• Attend all mandatory meetings
• Perform other duties as assigned by leadership

SUPERVISORY RESPONSIBILITIES

• Lead roll call(s) prior to events to inform staff about event particulars and expectations
• Supervise Food and Beverage service and event room set-up and clean up
• Supervise house-persons and the stewarding team during the set-up and break-down of events
• Consistently liaise with Facilities, Catering, and Culinary for any last-minute changes
• Supervise general cleaning tasks in accordance with health and safety standards
• Report all safety incidents (injuries and illnesses) into the company’s risk management system (Origami Risk) on the same day that the safety incident has been reported to you, or that you have witnessed

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions:

EDUCATION AND/OR EXPERIENCE

• Must be at least 18 years old
• Must have a high school diploma or its equivalent – some college preferred
• Must hold active ServSafe Food Handler certification
• Minimum of two (2) years’ experience as a server in a fast-paced, upscale food and beverage establishment

SKILLS AND ABILITIES

• Ability to strictly adhere to, and enforce, company uniform standards, including the ability to maintain personal hygiene and a well-groomed appearance, in accordance with policy, at all times
• Mastery of and fluency in the English language – a must
  • Excellent verbal and written communication skills
  • Ability to effectively listen and take direction/instruction
  • Ability to effectively communicate with team members and guests
• Conversant in multiple languages – a plus
• Skilled in Microsoft Office Suite of applications (i.e., Excel; PowerPoint; Word)
• Must have a working email that is checked frequently for changes/updates to shifts as well as other company-related information
• Must be naturally personable, friendly, and welcoming
• Must possess strong organizational skills with the ability to make quick and accurate decisions
• Must possess basic knowledge of food and beverage preparations
• Must possess excellent knowledge of service standards, guest relations, and etiquette as well as knowledge of the appropriate table settings, service ware, and menu items
• Must possess the highest level of demonstrable professionalism and customer service
• Ability to perform calmly under pressure for extensive periods of time while maintaining absolute professionalism
• Ability to work extended hou