Head of Revenue Operations

About Madison Logic:Our team is reshaping B2B marketing and having fun in the process! When joining Madison Logic, you are committing to giving 100% and always striving for more. As a truly global company, we take pride in a diverse culture free from gender, racial, and other forms of bias.
 Our Vision: We empower B2B organizations globally to convert their best accounts faster
 Our Values:
URGENCY                          Lead with Action. Prioritize Follow-up. ACCOUNTABILITY         Don't Point Fingers. Take Responsibility. INNOVATION                   Think Big. Innovate. RESPECT                            Respect Customers. Respect Each Other. INTEGRITY                        Act Ethically. Lead by Example.
At ML you will work with & learn from an incredible group of people who care about your success as much as they care about their own. Our team is at the heart of what we do and our success starts with you!
About the Role:We are seeking a strategic and data-driven Head of Revenue Operations to lead and optimize our revenue-generating processes. This role will be responsible for aligning sales, marketing, and customer success operations to drive efficiency, improve forecasting, and maximize revenue growth. The ideal candidate has deep experience in revenue operations, analytics, and process optimization, with a strong ability to implement scalable systems and insights that support business growth.

Responsibilities:

• Revenue Strategy & Execution: 
• Develop and execute a revenue operations strategy that supports business objectives and revenue growth. 
• Collaborate with sales, marketing, and operations teams to drive annual revenue planning and create a seamless revenue engine. 
• Drive strategy, planning, operations, and overall improvement in growth and efficiency. 
• Operational Excellence: 
• Optimize and streamline sales processes, ensuring alignment and efficiency. 
• Lead the optimization of the lead-to-cash process, ensuring seamless integration across marketing, sales, and customer success. 
• Significant knowledge required on systems (Salesforce, HubSpot) and sales tools to enhance productivity and data integrity
• Streamline the Deal Desk process with Finance and Operations
• Lead cross-functional initiatives to improve revenue operations workflows and drive best practices. 
• Data & Analytics: 
• Own bookings and ARR reporting, forecasting, and KPI tracking to enable data-driven decision-making. 
• Develop and maintain key performance indicators (KPIs) to measure and report on revenue operations effectiveness. 
• Provide insights into sales performance, pipeline health, and revenue trends. 
• Work closely with Finance to ensure accurate revenue modeling and forecasting, delivering executive board reports. 
• Performance Management: 
• Develop and enforce best practices for sales performance tracking and quota attainment. 
• Implement dashboards and reporting tools to provide actionable insights for marketing, sales, and leadership teams. 
• Lead robust ICP design, segmentation, territory design, and pipeline forecasting. 
• Oversee GTM operating cadence, including QBRs, leadership meetings, weekly huddles, and forecast reviews. 
• Enablement & Training: 
• Define, document, and refine processes to create efficiency and ensure a consistent buyer journey. 
• Conduct regular assessments and feedback loops with teams to identify bottlenecks and optimize performance. 
• Develop and maintain a centralized knowledge hub of training materials and marketing assets in collaboration with product marketing. 
• Cross-Functional Collaboration: 
• Partner closely with marketing, finance, product, people, and customer success teams to ensure cohesive GTM strategies. 
• Act as a liaison between Sales and other departments to promote seamless communication and operational alignment. 
• Drive continuous improvement initiatives and leverage best practices to enhance organizational productivity. 

Basic Qualifications:

• 15+ years of experience in Revenue Operations, Sales Operations, or a related field. 
• Proven leadership experience with a track record of building and managing high-performing teams. 
• Strong analytical skills with expertise in forecasting, pipeline management, and data insights. 
• Deep understanding of CRM systems (Salesforce, HubSpot) and sales analytics tools (Tableau, Power BI). 
• Exceptional strategic thinking, problem-solving, and communication skills. 
• Experience working cross-functionally with