Lead Telecommunications Voice Systems Analyst

Posting Date

08/19/25

Application Deadline

09/01/25

Pay Range

Min - $86,000.00 1st Quartile - $94,625.00 Mid - $103,251.20 Max- $120,500.00

Job Type

Unclassified

Department

Sheriff

About the Position

The Telecommunications Programmer Analyst Senior-Lead analyzes, evaluates, and maintains systems including data network, voice systems, commercial cellular equipment, public safety wireless and/or video communications systems. Incumbents conduct analytical studies to define problems, identify deficiencies, and recommend solutions that impact the enterprise and user unit effectiveness.  This position has the highest level of technical expertise, works on complex assignments requiring considerable independent discretion and judgment, and may act as a lead providing training and guidance to Technology Bureau staff.

About the Maricopa County Sheriff's Office
Do you possess integrity, strong interpersonal skills, and do you have a desire to serve your community? The Maricopa County Sheriff's Office (MCSO) invites you to become part of Arizona's leading law enforcement agency.  We are seeking passionate individuals to join our team with a variety of openings for Civilian, Detention and Sworn personnel.  We come together as a team to support and provide public safety. 

POSITION QUALIFICATIONS:
Education: 
•    Bachelor’s degree in Computer Science, Information Technology, or a related field;
 Experience: 
•    Five (5) years of work experience in a telecommunications analyst, network analysis or similar position

 OR 
Combined education and experience qualifications: 
•    An equivalent combination of education and job-related experience may substitute for the minimum qualifications on a year for year basis.

Other requirements:
•    Must possess a valid Arizona driver’s license or have the ability to obtain by the time of hire. 
•    Training that may be provided on-the-job: FEMA NIMS – IS100 and 700; Safety; Payroll; PREA.  
•    Prior to hiring, the Sheriff's Office requires that all candidates pass an extensive background review

Our Preferred Candidate has: 
Experience in programing advanced features in Avaya premise-based PBX systems, such as coverage paths, caller applications, trunk programming and call center applications. 

Compensation is more than a salary with MCSO: 

• Growth and stability since 1871 
• Choice of three medical plans – starting as low as $70/month 
• Vision insurance
• Dental Insurance
• Pet Insurance
• Life Insurance
• Paid Holidays – 10/year + 1 personal day 
• Three weeks of vacation PTO accrual your first year (rollover!)
• Two weeks of Sick time PTO accrual your first year (rollover!)
• Pension: Enrollment in Arizona State Retirement System 
• Paid Parental leaves (birth/adoption) 
• 10% discount at KinderCare facilities in the Valley and upcoming MCKids Club to serve County employees and their families exclusively 
• MCSO Mentoring program to provide personal and professional growth opportunities for all employees. 
• Professional Development Assistance
• Tuition reimbursement
• Access to free County gyms 
• Employee Discounts
• Learn more at Benefits Overview  

Working Conditions  
Maricopa County is an EEO/ADA Reasonable Accommodation Employer.
The following environments described are only representative of how the essential job tasks are currently performed or envisioned. As such, in order to accommodate a disability or limitation, the essential job tasks may be performed in ways other than described on these pages. 
Work occurs primarily indoors in an office setting. Position involves managing frequent interruptions, time pressures, and high work volumes. Responsibilities require concentration, accuracy, ethical conduct, and a professional demeanor. 
Position requires performing duties in equipment rooms, mechanical rooms, and corridors as well as working aloft from ladders

 Work environment 
•    Indoors 
•    Rarely outdoors or in temperatures above 90 degrees or below 40 degrees
•    Frequently in confined areas
•    Conditions may rarely include smoke/dust, wet/damp areas, stair