Director of Food and Beverage

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Riverfront luxury in one of America's most celebrated cities. Unlocking the authentic New Orleans, Four Seasons invites you to our landmark tower – a heritage icon with a central downtown location on the banks of the Mississippi River. Dine on innovative Louisiana cuisine, relax by our resort-style pool, and plan your own private event at our 34th-floor observation deck boasting NOLA’s best views.

About the Role

Four Seasons Hotel and Residences is seeking candidates to join our team as our Director of Food and Beverage. As the Director of Food & Beverage, you will serve as a key member of the Hotel’s Planning Committee, contributing to overall leadership, strategy, and decision-making. You will oversee the entire Food & Beverage division, including restaurants, bars and lounges, banquets, in-room dining, and private bar operations. In this role, you will also be responsible for leading our Food and Beverage team to deliver exceptional guest experiences that reflect the highest standards of quality and service, while fostering a positive, engaging environment that supports team development and employee satisfaction.

You will also drive the division’s financial performance by achieving revenue goals through strategic planning, innovation, and disciplined cost management. This includes optimizing labor and operating expenses while identifying new revenue opportunities that enhance both the guest experience and profitability. Additionally, you will build and maintain strong relationships with internal partners, external suppliers, and local industry leaders to support the continued growth and positioning of the hotel’s Food & Beverage offerings.

What You'll Do

• Provide leadership and direction for the Food & Beverage Division by developing and executing strategic plans that drive long-term growth, profitability, and brand alignment.

• Collaborate closely with hotel leadership to ensure seamless execution of operational priorities and alignment across all departments.

• Lead the recruitment, development, and performance management of F&B managers and team members, ensuring alignment with Four Seasons cultural and service standards.

• Drive financial performance through strong business acumen—overseeing budgeting, forecasting, cost control, labor management, and revenue optimization initiatives.

• Monitor and improve operational efficiencies, ensuring standards are consistently upheld while enhancing the overall guest and employee experience.

• Continuously evolve the division by leading innovative restaurant and bar concepts, ensuring offerings are relevant, competitive, and aligned with market trends.

• Serve as the lead for restaurant concept development—from ideation through execution—partnering with internal and external stakeholders to bring best-in-class experiences to life.

• Build and manage strategic relationships with celebrity chefs and external partners, including oversight of licensee agreements and brand collaborations.

• Work closely with the Hotel Manager, Executive Chef, and Chef partners to design and implement high-quality, sustainable menus, wine programs, and signature offerings.

• Ensure full adherence to Four Seasons service standards, culture, and brand expectations.

• Champion employee engagement, development, and career progression within the division, building a strong internal talent pipeline.

• Actively contribute to the Planning Committee, providing strategic input on long-term hotel initiatives and positioning the F&B division as a key driver of success.

What You Bring

• College degree in Hospitality