Logistics Coordinator - 2:00PM - 11:00PM

Description

  

LOGISTICS FOR THE INDUSTRIOUS

At Venture, we help our clients deliver their products, their promises, and their potential every day. If you believe in delivering great customer service, value partnership, and are always looking for a challenge, we’d like to meet you

Monday through Friday 2:00PM to 11:00PM

SUMMARY:

We are currently seeking a motivated, passionate Logistics Coordinator to manage our growing business and join our talented team. This candidate must be able to balance company expectations, customer demands and compliance, as well as the responsibility for retention of our Driver associates. They must also maintain DOT regulations and customer expectations

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Foster and build relationships and opportunities for stability and long-term growth with customers by gaining an understanding of their expectations and specific preferences
• Book freight aggressively, with a sense of urgency, and in a manner that keeps every driver moving daily and eliminates layovers for more efficient and profitable operations
• Plan ahead by working with the planning group continuously throughout the day, booking as much freight as possible in advance  
• Proactively identify potential service failures and work with planning and dispatch to remedy issues 
• Communicate with customers regarding status updates as required by customers and provide solutions to problems that arise 
• Enter data into the TMW system accurately and completely
• Understand and actively work with customer-issued scorecards to improve customer service and meet customer expectations
• Provide coaching and training to develop the Customer Service staff
• Regular and predictable attendance
• Ensure all drivers are trained and utilizing their PeopleNet properly
• Proactive communication to 3PL on any route delays
• Monitor customer trailer pools and work with the planning group to make adjustments as needed.
• Ensure that there are enough trailers in the pool to accommodate present and near future bookings
• Understand and monitor customer lane and volume commitments to book accordingly
• Obtain and set pickup and delivery appointments when applicable
• Communicate any Customer changes or needs to the entire Operations and Sales teams; serve as the conduit internally for our Customers
• Comply with company policies and procedures and all applicable laws and regulations
• Additional duties as assigned

Requirements

 REQUIRED EDUCATION / EXPERIENCE:

• High School Diploma 

PREFERRED EDUCATION / EXPERIENCE:

• Bachelor’s degree, preferably in Logistics, Supply Chain, Transportation, Business, or any combination and experience, which would provide equivalent background - preferred 

REQUIRED SKILLS (TECHNICAL, CLERICAL, LANGUAGE, ETC.):

• Listen to problems first in order to gain a clear understanding and provide solutions to Customers 
• Ability to work and communicate effectively with others promoting to promote a team environment that supports your coworkers 
• Ability to communicate with many levels of personnel (internal and external) and strive for process improvement
• Ability to resolve conflict and problems diplomatically and handle criticism positively without emotion

PREFERRED SKILLS:

• Proficiency in Microsoft Office products 

BENEFITS:

• Competitive Pay
• Opportunity for career advancement
• Generous Vacation / Paid Time Off
• Paid Holidays 
• 401K with company match from day 1
• Medical, Dental, Vision
• Basic and Supplemental Life Insurance

This Position Description is not intended to guarantee, and does not guarantee, ongoing employment or employment for a definite term, either in this position or with the Company. Absent an enforceable written contract to the contrary, and to the fullest extent allowed by federal, state and local law, an employee’s employment relationship with the Company is at-will.