Senior Technical Product Engineer

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

FLEXWORK is an employee-centric reimagining of how we work. We built FLEXWORK based on employee feedback – it is about flexibility, trust, and choice whenever possible. It’s been a journey of disruption that has yielded the best of our values. We offer as much flexibility as possible, and choices that enable you to be most productive, including benefits that meet your needs and learning opportunities that you feel passionate about.

Job Description

Your Career

As a Sr. Technical Product Engineer at Palo Alto Networks, you will work with cutting-edge technology, redefining the future of cortex. 

This role plays a key role in supporting our product managers, marketing teams, and customers by developing outbound technical communication, including product best practices, competitive reviews, demo environments, and ownership of product betas. You will perform competitive analysis, perform technical gap analysis, and support product management in identifying next-generation innovations.  This is a critical customer-facing role within the company and one where the right person can have a significant impact. 

The ideal candidate would be able to influence strategy, collaborate with marketing and sales teams to execute go-to-market strategies, act as a thought leader at the industry level, and evangelize the products and product strategy both internally and externally.

We expect office-based employees to be in the office four days per week, with one day working from where they choose. We believe being together facilitates casual conversations and those magic moments where we can work on issues and ideas informally. These moments build capability and deepen trusted relationships and allow our people to feel safe in taking risks and being disruptive. Like so many companies, we are working through the details, and things could change …. but in general, if a role is deemed office-based we want our teams to be together four days per week.

Your Impact

• Work with sales, marketing, product management, customers, and additional teams to promote and bring innovation to the security space via Cortex XSIAM
• Support sales processes, POCs, and discussions with prospective customers
• Provide short term support for large customers if technical escalations are needed
• Coordinate and lead ambitious projects in a multi-functional capacity with other teams
• Write and create high-quality customer facing, partner facing, and sales facing collateral and presentations
• Attend trade shows to educate employees and partners on core product differences and advantages
• Build positive relationships both internally and externally to ensure a daring edge, always staying ahead of the competition

Qualifications

Your Experience

• At least 4 years of SIEM experience, including
  • Deep understanding of how SIEMs works
  • Experience in creating custom collections and data parsing
  • Experience in creating complex correlation rules, reports and dashboard
  • Experience in integration and implementation of SIEMs
• Experience in building SOC workflows
• Experience in incident response
• Nice to have - Experience working with EDR or SOAR tools
• Experience in project management and supporting large enterprise networks
• Experience with scripting 
• Excellent written and verbal interpersonal skills with strong presentation abilities 
• Strong customer advocacy skills and experience, ability to work in difficult customer situations
• Experience with production lab or data center experience with application staging and maintenance a plus

Additional Information

The Team

To stay ahead of the curve, it’s critical to know where the curve is, and how to anticipate the changes we’re facing. For the fastest-growing cybersecurity company, the curve is the evolution of cyberattacks and the products and services that proactively address them. Our TPE team helps us do just that.

This team provides behind-the-scenes support for our products by being a source of information for our systems engineers, staying on top of the environment we sell in, and helping to implement technical solutions based on our client’s feedback and needs. As threats and technology evolve, we stay ah