Multimedia Content Designer I (Certificates)

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

Who is WGU Academy?

At WGU Academy, we work collaboratively to dramatically impact college and workforce readiness efforts on a large scale. Our primary mission is to develop and deliver novel solutions for college and career readiness to tens of thousands, even hundreds of thousands, of individuals and propel them to success in whatever domain they choose.

This is a fully benefited, hybrid position requiring onsite collaboration at least 4 days per week in WGU’s Salt Lake City headquarters.

Why consider us?

• Dynamic position where you will make a difference in a mission driven environment.

• Equipment provided: Choice of Mac or PC laptop

• Comprehensive and affordable benefits (including mental health benefits, and flexible time off) plus 403b matches

• 75% employee tuition discount available at WGU for yourself, and qualifying family members.

• Innovative, fun, and enriching team environment where are you are valued, given credit where it’s due, and recognized for your contributions.

• Collaborative and cross functional team, where candor and authenticity are prioritized.

What will you be doing?

WGU Academy uses a scrum-based, design thinking framework to create accessible, transformative experiences that ready learners for success. We are mission-driven, evidence-based, and laser-focused on student success. As a Multimedia Designer on Academy’s Product Design and Development Team, you will create engaging, user-facing, mobile-first, media-rich content for WGU’s non-degree, online, professional skill-building Certificate programs. This work includes illustrations, interactives, animations, videos, and audio files. You will leverage your innovative thinking, creativity, sophisticated skills, and entrepreneurial spirit to contribute to world-class learning experiences on tight timelines. As part of an agile development team with a Content Design Writer and an Instructional Technologist, you will create best-in-class programs for Rising Talent.

Who will you be helping?

WGU Academy’s students are 50% first-generation college students. They are often from minoritized communities, and over 80% are categorized as low-income individuals. They come to WGU Academy to get ready for college and career success. Our approach is holistic. We seek to enhance cognitive, psychological, and emotional resilience through our learning experiences. Your designs will enable us to do so in beautiful, engaging, and highly effective ways. Your work will help us improve the lives of people who have traditionally been underserved by Higher Education.

Who are you?

You are curious, creative, collaborative, and committed to excellence. You are relentless in your pursuit of continuous learning, growth, and improvement. You enjoy working at a fast pace on projects that have clear-cut deadlines and objectives. You are mission-driven and love using your skills for the good of society.

How is success measured?

Success is measured with a mix of inputs. First, quality. Your work will be expected to conform to our Style Guide and Design Manifesto (once you have your sea legs under you and understand these standards inside and out). Second, quantity. Your contributions to the team’s sprint velocity (quantity) will be expected to increase over time, as you continuously seek efficiency gains. Third, fidelity. Your work should increasingly reflect a deep understanding of the Rising Talent market, our mission, and the holistic levels of learning we aim to achieve. Along the way, you will enjoy the full support of your teammates, people leaders, and others across Academy. We embrace a learning mindset and are always looking for ways to help one another succeed.

Job Profile Summary:

The Multimedia Content Designer will create engaging student-facing media for online and mobile delivery, including illustrations, animation, video, and audio. They will work as part of an agile design team to select and desi