Customer Experience Intern

Job Name: Customer Experience Intern

General information

Location: Oak Park Heights, MN Date: 16-Oct-2025 Company: Andersen Corporation Posting City: Oak Park Heights, MN Ref #: 9837 Job Category: Campus Posting City: Oak Park Heights State: MN

Description & Requirements

ANDERSEN CORPORATION SUMMARY:

At Andersen, we pride ourselves on our core values of Humility, Ownership, Meaningful connection, and Expertise - HOME. Headquartered in Bayport, Minnesota, Andersen Corporation is the largest window and door manufacturer in North America. We’re focused on bringing more light into people’s lives by helping them create healthier, happier spaces to build memories and do what they love. This applies to our team, too. 
In 2024, we were recognized as one of Newsweek’s America’s Greatest Workplaces for Women and Newsweek’s Most Trustworthy Companies in America. Earning the 2024 ENERGY STAR Partner of the Year—Sustained Excellence Award, Andersen is also committed to environmental health and sustainability. No matter your role, you’ll have the opportunity to make a difference at Andersen.

SUMMARY:

Assisting with customer feedback analysis, supporting initiatives to improve customer satisfaction, and helping with market research and reporting. They may also help socialize customer insights across different departments and learn to use data management tools to analyze customer behavior and create reports. Key skills for this role are strong communication, problem-solving, and an ability to collaborate with various teams. 
PRIMARY RESPONSIBILITIES:

• Gathering and analyzing feedback: 
  Assisting in collecting and analyzing customer feedback from various sources.
• Supporting service improvement: 
  Helping with initiatives to improve customer satisfaction and enhance the overall customer journey.
• Data analysis: 
  Using data management tools to evaluate customer behavior and sentiments, and creating reports or visualizations to present insights.

PREFERRED QUALIFICATIONS:

• Collaboration: Working with cross-functional teams, such as marketing and support, to implement improvements and ensure a cohesive customer experience.
• Market research: Participating in market research to understand customer needs and identify problems to be solved.
• Socializing insights: Communicating customer insights to various business functions to drive action and alignment.
• Communication: Strong written and verbal communication skills to interact with customers and internal teams.
• Problem-solving: The ability to identify issues and contrib