RN Nursing Quality and Safety Specialist
Beth Israel Lahey HealthAbout the role
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.
Job Summary:RN Quality and Safety Specialist
Under the guidance of the Director for Quality and Performance Improvement, the RN Quality and Safety Specialist plays a pivotal role in advancing patient safety and quality improvement initiatives across the organization. This position serves as a clinical leader and subject matter expert in quality and safety science, working collaboratively with multidisciplinary teams to implement evidence-based practices, regulatory standards, and performance improvement methodologies.
The RN Quality and Safety Specialist supports data-driven decision-making by collecting, analyzing, and presenting quality metrics, and contributes to the development of dashboards and reports that reflect institutional progress. The role also involves active participation in root-cause analyses, peer reviews, and event reporting processes, ensuring a culture of safety and continuous improvement.
This position requires strong facilitation, analytical, and communication skills, along with the ability to manage multiple priorities independently. The ideal candidate will have clinical experience in cardiovascular or cardiothoracic surgery nursing, and a passion for driving excellence in patient care through quality and safety initiatives.
Job Description:
Position Summary:
Under the general direction of the Nurse Manager for Nursing Quality provides quality, safety, patient experience and informatics support for the planning, implementation, and coordination of both the assigned service line and the ANCC Magnet Recognition Program. This position will work closely with leadership and frontline colleagues to support the transformation and translation of evidence based, safe care through the use of data. This position will provide expert consultation, coordination, and leadership of processes related to clinical quality, safety, patient experience and informatics. This position will develop and maintain a collaborative and comprehensive quality, safety, and patient experience program with input from the ACNO of quality and safety and the ACNO of the assigned leadership team. This QS specialist will partner with the quality department on specific initiatives to ensure that LHMC remains a leader in meeting or exceeding publicly reported national and regional standards and benchmarks. (e.g., national patient safety goals, Leapfrog standards, TJC Core Measures, DPH, & CMS)
Essential Duties & Responsibilities: including but not limited to:
Participate in selection and implementation of Performance Improvement (PI) initiatives and Clinical Information systems for assigned service line
Defines the structure, process and outcome indicators for quality improvement, safety initiatives, and patient experience initiatives.
Act as an internal consultant for assigned service line for all levels of the facility (frontline colleagues through senior leadership)
Assist in policy, process or practice guideline, protocol design, data collection, data analysis, data reporting and feedback to support research, EBP, PI, and QI in the pursuit of quality and safety with patient care
Partner with the quality department and/or service line on specific initiatives to ensure that LHMC remains a leader in meeting or exceeding publicly reported national and regional standards and benchmarks. (e.g., national patient safety goals, Leapfrog standards, TJC Core Measures, DPH, & CMS)
Develops action plans to meet regulatory requirements or identified patient safety and experience needs.
Participate in decisions regarding technology platform and interoperability that supports and enhances patient care
Build and design electronic reports for use & display within service line
Link departmental goals to organizations mission and goals.
Facilitates user support and participation in performance improvement initiatives.
Evaluates the impact information technology has on end user workflow and/or patient care
Promotes staff use of technology in a manner consistent with patient safety and confidentiality.
Partner with service line stakeholders to support initiatives
Professional Growth / Self Improvement:
Maintains current knowledge of trends and advances in the field of Nursing quality, safety, and experience
Remains current in Nursing practice, regulatory standards, and organizational directives.
Pursues self-awareness, actively seeks feedback, accepts constructive criticism, and modifies behavior accordingly.
Engages in professional development activities such as education, participating in professional associations, or other appropriate activities.
Maintains necessary continuing education requireme
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