Associate Director, Marketing Operations Center (Remote)

If you are a current Jazz employee please apply via the Internal Career site

Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases — often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit www.jazzpharmaceuticals.com for more information.

Job Description

Brief Description:

The Associate Director, Marketing Operations Center will lead the team responsible for the operationalization of best-in-class capabilities and infrastructure to execute on content lifecycle management in support of the Marketing and Sales organization. . The person in this role will also oversee and ensure the effective execution of design and branding projects, monitor, and optimize creative workflows, and manage internal customer projects. This lead role oversees a team that handles end-to-end content supply chain activities including planning, production, management, distribution and optimization. The role also involves partnering with internal and external teams to deliver content projects on time and budget, managing stakeholder engagement, ensuring compliance with best practice, and driving continuous improvement through measurement, optimization, and innovation.

The Associate Director must have a solid understanding of the goals and objectives of each Franchise we support as well as the roadmap to deliver on our elevated ambition to enhance operations for content enablement and fulfillment. The individual in this role will partner fully with key stakeholders from core customer groups including Omnichannel Strategy, , Marketing, Sales, Medical Affairs, Market Access, Information Systems and Promotional Regulatory. The Associate Director must be a strong leader of people to enable the transformation of the team. This individual will be accountable for the oversight, management, and where needed selection of third-party vendors, including but not limited to, creative services, printers, fulfilment providers, and content management systems. The Associate Director must be comfortable with operating with ambiguity, apply an enterprise-level operational discipline and proven ability in optimization of team structures for efficiency.

Essential Functions

• Partner with the Brand Teams and agencies to align on the strategy behind plans for promotional assets, helping to determine the most effective path for development then ensuring an efficient and cost-effective production process.
• Serve as a subject matter expert in content enablement, derivative content management, and operations fulfillment and advise the business on opportunities to create operational efficiency
• Oversee the critical processes associated with materials production and distribution including ensuring that promotional materials are fully approved, produced, distributed, and destroyed in a timely and accurate manner and serve as a subject matter expert on inventory management.
• Oversee the management of the Digital Asset Management (DAM) system to centralize, organize, and distribute digital assets across the organization. Collaborate with stakeholders across departments to define content standards. Monitor usage analytics and user feedback within the DAM system to identify trends, user behaviors, and opportunities for optimization or expansion. Implement version control and approval workflows within the DAM system to maintain content integrity and compliance with regulatory requirements. Stay informed about emerging trends and technologies in content production, DAM, and content authoring tools evaluating potential enhancements or integrations to improve efficiency and effectiveness.
• Lead the team responsible for the day-to-day material asset management and lifecycle management, providing mentorship and guidance as needed and serving as the point of escalation should issues arise.
• Direct the vision for the transformation of the team and support stakeholders t