Registered Nurse, Breast Health Nurse Navigator
City of HopeAbout the role
About City of Hope,
City of Hope's mission is to make hope a reality for all touched by cancer and diabetes. Founded in 1913, City of Hope has grown into one of the largest and most advanced cancer research and treatment organizations in the U.S., and one of the leading research centers for diabetes and other life-threatening illnesses. City of Hope research has been the basis for numerous breakthrough cancer medicines, as well as human synthetic insulin and monoclonal antibodies. With an independent, National Cancer Institute-designated comprehensive cancer center that is ranked top 5 in the nation for cancer care by U.S. News & World Report at its core, City of Hope’s uniquely integrated model spans cancer care, research and development, academics and training, and a broad philanthropy program that powers its work. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and cancer treatment centers and outpatient facilities in the Atlanta, Chicago and Phoenix areas.
Working closely with patients, families, physicians, and other healthcare professionals, the navigator provides education, emotional support, and coordinated care to promote timely diagnosis, treatment adherence, and optimal clinical outcomes. The role facilitates seamless communication among radiology, breast surgery, medical oncology, radiation oncology, pathology, genetics, rehabilitation, and supportive care services, ensuring that patients receive comprehensive, patient-centered care throughout their treatment journey.
The Breast Health Nurse Navigator proactively identifies and addresses barriers to care, promotes effective utilization of healthcare and community resources, and advocates for culturally sensitive, individualized care. In collaboration with the multidisciplinary care team, the navigator serves in a leadership capacity to improve care coordination, enhance patient experience, support quality initiatives, and achieve optimal clinical, operational, and resource outcomes. Through expert navigation, education, and advocacy, the Breast Health Nurse Navigator helps ensure seamless patient experience and timely progression through diagnosis, treatment, recovery, and survivorship.
The successful candidate:
- Must be able to work M-F, 8:00a-5:00p, with possible PRN phone call coverage for patient questions and/or concerns including post biopsy complications
- Guides patients through all phases of breast health care, including screening mammography, diagnostic imaging, breast ultrasound, breast MRI, image-guided breast biopsies, surgical consultation, treatment planning, and survivorship.
- Educates patients and families regarding breast anatomy, breast disease, breast imaging procedures, pathology findings, surgical options, treatment plans, expected outcomes, recovery, and follow-up care.
- Reviews abnormal imaging findings, explains recommended next steps, and assists patients in understanding pathology results and treatment recommendations.
- Coordinates timely scheduling of diagnostic imaging, biopsies, surgical consultations, preoperative testing, medical clearances, surgical procedures, oncology referrals, and follow-up appointments.
- Tracks patients with abnormal imaging findings, newly diagnosed breast cancer, high-risk lesions, and benign breast disease to ensure timely progression through diagnosis, surgery, and treatment while preventing delays in care.
- Serves as the primary liaison between patients and the multidisciplinary care team, including radiologists, breast surgeons, medical oncologists, radiation oncologists, pathologists, primary care providers, plastic surgeons, genetic counselors, physical therapists, lymphedema specialists, social workers, nutritionists, and survivorship providers.
- Assesses patients for physical, emotional, psychosocial, cultural, financial, educational, language, transportation, and other barriers to care and facilitates appropriate support services and resources.
- Provides emotional supp
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