Manager, Operations

Position Summary...

What you'll do...

Manages one or more work streams for the operations organization by designing project plans organizing project timelines and deliverables facilitating meetings involving stakeholder teams to analyze plan and implement project initiatives recommending appropriate operational processes developing and managing project requests and timelines by establishing project requirements communicating project status details timelines and available resources planning and executing resource allocation finalizing approving and delivering projects taking corrective action as necessary to drive project results communicating project plans and deliverables to key stakeholders identifying root causes and developing potential solutions for initiatives and making recommendations based on data and observation Provides decision support by sourcing organizing analyzing and interpreting data and information providing influence and insight on current and future business trends conducting analyses of initiatives to understand and communicate trends translating data analysis into recommendations aligned with business objectives and working collaboratively with crossfunctional teams to develop processes and strategies that help meet business goals Manages the implementation of business solutions by building relationships and partnerships with key stakeholders developing new innovations and tools for site selection and continuously improving selection methodology leveraging best practices from crossfunctional partners to streamline and improve processes analyzing and interpreting information for one or more initiative work streams to improve business efficiency developing creative solutions within business areas to reduce costs and meet business goals ensuring data accuracy using knowledge and experience of the business to determine what activities must be done by serving as subject matter expert developing and implementing scorecards and other tracking mechanisms creating new innovations for store activation collaborating with and influencing operations and other internal partners in support of strategies and driving execution to meet metrics through customer service and platform development Manages activities and projects that generate revenue offset operational expenses mitigate loss and allocate or influence budget spending by researching and integrating information and data applying business measures and analyses to identify improvement opportunities analyzing and interpreting information by using various analytical methodologies for one or more initiative work streams to improve business efficiency developing creative solutions within business areas that reduce costs and meet business goals using judgment to prioritize assignments and ensuring data accuracy Manages the development and improvement of new or existing operational tools reports and customerfacing functionality by providing direction and input on project business and functional requirements providing subject matter expertise developing requirements providing solutions for complex problems that span multiple businesses functions andor time frames with new or existing tools and partnering crossfunctionally with product management merchandising engineering and other groups to drive projects Coordinates completes and oversees jobrelated activities and assignments by developing and maintaining relationships with key stakeholders supporting plans and initiatives to meet customer and business needs identifying and communicating goals and objectives building accountability for and measuring progress in achieving results identifying and addressing improvement opportunities and demonstrating adaptability and promoting continuous learning Provides supervision and development opportunities for associates by hiring and training mentoring assigning duties providing recognition and promoting a belonging mindset in the workplace Ensures compliance with company policies and procedures and supports company mission values and standards of ethics and integrity by implementing related action plans utilizing and supporting the Open Door Policy: and providing direction and guidance on applying these in executing business processes and practices Respect the individual: Demonstrates and encourages respect for all builds a highperforming team seeks and embraces differences in people cultures ideas and experiences creates a workplace where all associates feel seen supported and connected through culture of belonging so associates thri