Leave Administrator Senior

Title: Leave Administrator Senior

State Role Title: Human Resource Analyst II

Hiring Range: $77,500-$85,000

Pay Band: 5

Agency: Department of Social Services

Location: DSS HOME OFFICE

Agency Website: https://www.dss.virginia.gov/

Recruitment Type: General Public - G

Job Duties

At the Virginia Department of Social Services, we put people at the center of everything we do. We believe that every Virginian can live a life of dignity and that all voices, ideas and experiences contribute greatly to our pursuit of excellence. Inspired by continuous improvement, we commit ourselves to listening, learning and cultivating environments of trust, respect and positive engagement. Together, we are mission-driven, eager to achieve, and passionate about bringing the best of who we are to those we serve.

We design and deliver high-quality human services that help Virginians achieve safety, independence and overall well-being. We are a $2 billion agency – one of the largest in the Commonwealth of Virginia – partnering with 120 local departments of social services and 31 community action agencies, along with faith-based and non-profit organizations, to promote the well-being of children, adults, and families statewide. We proudly serve alongside 1,650 (state) and 12,200 (local) human services professionals throughout the Social Services System, who ensure that thousands of Virginia’s most vulnerable citizens have easy access to the services and benefits available to them.

In addition to a rewarding work experience, VDSS offers excellent health and life insurance benefits, pre-tax spending accounts, state funded Short and Long Term Disability, paid holidays, vacation, tuition assistance, free wellness programs, and a state retirement plan with options for tax-deferred retirement savings including employer matching – Employee Benefits.

The Leave Administrator Sr. is responsible for the administration, coordination, and compliance oversight of employee leave of absence programs and disability benefits within the Virginia Department of Social Services and the Office of Children’s Services (OCS). This role ensures adherence to Virginia Department of Human Resource Management (DHRM) policies, including the Virginia Sickness and Disability Program (VSDP), as well as federal regulations such as FMLA and ADA.

The position serves as a subject matter expert on leave and disability programs, providing end-to-end case management, ensuring compliance, and supporting employees through medical and life events while maintaining workforce continuity.

The Leave Administrator Sr. manages complex leave transactions in Cardinal, administers health and other benefits, coordinates Virginia Sickness and Disability Program (VSDP) claims with the third-party administrator (Alight), facilitates retirement processing with the Virginia Retirement System (VRS), and serves as liaison with the Department of Accounts (DOA) Payroll Services Bureau and other statewide partners.

This lead role also functions as the agency’s Workers’ Compensation Coordinator and provides comprehensive benefits counseling, policy interpretation, and training to employees, supervisors, and HR staff. The position ensures compliance with federal and state regulations while supporting operational excellence, data integrity, and continuous process improvement across all benefits and leave programs.

Minimum Qualifications

Knowledge
• Comprehensive knowledge of employee benefits programs (health, retirement, FSA, leave, VSDP, Workers’ Compensation)
• Knowledge of federal and state regulations (FMLA, ACA, COBRA, HIPAA, ADA)
• Knowledge of Virginia Retirement System (VRS) plans
• Knowledge of payroll processes and DOA policies
• Knowledge of HRIS systems (Cardinal preferred)

Skills
• Advanced analytical and problem-solving skills
• Proficiency with Microsoft Applications and Time and Attendance Systems
• Strong customer service and employee consultation skills
• Effective communication and presentation skills
• Training development and facilitation
• High attention to detail and accuracy

Abilities
• Interpret and apply complex HR policies and regulations
• Manage multiple programs and priorities simultaneously
• Maintain confidentiality and handle sensitive information
• Collaborate with internal stakeholders and external vendors
• Exercise sound judgment and decision-making

Additional Considerations