Personal Lines Service Leader

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

It's an exciting time to join Brown & Brown!  Our business is growing both in North America and internationally which emphasizes the need to build an unparalleled team that promotes future growth. We're excited to continue solidifying that foundation as we are looking for a Personal Lines Service Leader to join our growing team in Tallahassee, Florida!

Who We Are:  Brown & Brown, Inc. is a growing global insurance brokerage firm delivering risk management solutions and services since 1939.  Our unique culture is built on honestly, integrity, innovation and discipline and defines who we are and how we treat our customers, teammates and the communities we serve.  We think of ourselves as a team, so we have teammates---not employees.  We prioritize health, family, and business---in that order.  We embrace and celebrate diversity, always striving to be an inclusive place where you have the power to be yourself.  Traded on the New York Stock Exchange as BRO, Brown & Brown is a big company that doesn’t act like one.

Who We Are Looking For:  We are looking for passionate team players who believe in working hard and having fun in a collaborative environment.  Our team is customer-focused and values the importance of strong relationships, professionalism, and trust.  We embrace solutions-oriented big thinkers who are committed to results and aren’t afraid to take risks.  We are driven to set goals high and aim even higher.

General Responsibilities: 

• Directly supervises two or more employees in the Personal Lines Department; to include hiring, performance reviews and terminations.

• Establish and monitor workloads, workflows, procedures etc., so as to maintain a high level of customer service.

• Maintain carrier relationships and keep abreast of market trends, carrier appetites, etc.

• Serves as the managing agent for some of the larger personal lines clients.

• Prepare and negotiate fee-based pricing of services, ensuring account profitability for the scope of service and costs associated with the client service agreement.

• Build, expand and solidify relationships with clients at all levels within the company and lead appropriate resources to address the client's needs, including risk and the identification and resolution of underwriting or policy issues.

• Correspond and maintain contact with State Agencies regarding new and renewal business.

Required Qualifications: 

• High School diploma

• Property & Casualty license

• Excellent oral and written communication skills

• Professional demeanor with a friendly outgoing personality

Preferred Qualifications: 

• Bachelors degree

• Minimum 5 years experience in a similar position

• Working knowledge of AMS360 and lmageRight

What We Offer:    

• Excellent growth and advancement opportunities

• Competitive pay based on experience

• Discretionary Time Off (DTO)

• Generous benefits package: health, dental, vision, 401(k), etc.

• Employee Stock Purchase Plan

• Tuition Reimbursement and Student Loan Repayment Assistance

• Mental Health Resources

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.