QUALITY COORDINATOR

Job Details

Job Location: Elkins, WV 26241Position Type: Full TimeEducation Level: 2 Year DegreeTravel Percentage: Up to 25%Job Shift: DayJob Category: Health Care

Job Summary 

Valley Health Care’s (VHC) mission is to provide outstanding patient care. The Quality Coordinator will support the mission by assisting the Clinical Quality Manager. VHC can provide safe, effective, affordable, patient-centered care by maintaining excellent clinical quality. 

The Quality Coordinator will be responsible for accurately entering and extracting quality data, medical records, and other documents as needed. 

Essential Duties and Responsibilities:

The Quality Coordinator has a variety of duties, including but not limited to: 

• Properly enter and extract quality data from the Electronic Medical Record system 

• Run reports, filter data, and make corrections when needed. 

• Measure quality performance and identify areas of improvement. 

• Assists with creating quality improvement plans. 

• Under direct supervision, identify training needs and organize interventions to meet quality standards. 

• Coordinates with VHC staff, outside providers, and payers to obtain quality data. 

• May assist with developing policies and procedures as they relate to quality. 

• Use knowledge of healthcare terminologies and classification systems (such as ICD10, etc.) to aid with quality data requests. 

• Identifies trends in data and any barriers that could affect research results. 

• Assures timely and accurate completion of assigned reports. 

• Maintain confidentiality. 

• Assures care gaps are closed around specialty disease/chronic disease. 

• Communicate with patients as appropriate. 

• Other duties as assigned. 

Requirements:

• Able to communicate with providers, co-workers, and others collaboratively and courteously. 

• Good organizational and interpersonal skills. 

• Strong attention to detail. 

• Must be self-motivated and able to perform tasks independently. 

• Knowledgeable in medical terminology, source documentation, informed consent, and electronic medical record systems to communicate effectively with physicians and staff. 

• Expert computer skills and familiarity with Microsoft programs and applications. 

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. 

• Skilled at identifying and verifying appropriate clinical source documentation for data reporting. 

• Skilled at effective data collection and creating effective customized data sets. 

• Capable of working independently and productively with minimal supervision. 

• Able to follow instructions closely. 

Qualifications

Education and Experience:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. 

Minimum Qualifications:

• High school diploma or GED 

• Two years required experience in the medical field. 

• Verbal and written communication skills, including the ability to effectively communicate with internal and external consumers. 

• Computer proficiency (MS Office – Word, Excel, and Outlook) 

• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices. 

Professional Standards:

• Leadership - Team building mentality is exemplified in all work done and positively influence and uplift members and other affiliates.  

• Employee Expectations - Follow all policies and procedures, including the Code of Conduct, which can be found in the Employee Handbook and follow the direction given by the supervisor to ensure site expectations are met.