Business Development Manager (REMOTE)

Who is USP?

The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world’s leading health and science experts to develop rigorous quality standards for medicines, dietary supplements, and food ingredients. At USP, we believe that scientific excellence is driven by a commitment to fairness, integrity, and global collaboration. This belief is embedded in our core value of Passion for Quality and is demonstrated through the contributions of more than 1,300 professionals across twenty global locations, working to strengthen the supply of safe, high-quality medicines worldwide.

At USP, we value inclusive scientific collaboration and recognize that attracting diverse expertise strengthens our ability to develop trusted public health standards. We foster an organizational culture that supports equitable access to mentorship, professional development, and leadership opportunities. Our partnerships, standards, and research reflect our belief that ensuring broad participation in scientific leadership results in stronger, more impactful outcomes for global health.

USP is proud to be an equal employment opportunity employer (EEOE) and is committed to ensuring fair, merit-based selection processes that enable the best scientific minds—regardless of background—to contribute to advancing public health solutions worldwide. We provide reasonable accommodations to individuals with disabilities and uphold policies that create an inclusive and collaborative work environment.

Brief Job Overview

The Business Development Manager, Digital Products Development is a key individual contributor position in USP’s Digital and Innovation division. The incumbent is responsible for B2B sales of USP’s digital products and for establishing collaborations with vendor/distributors. This role will be 100% remote.
The position reports to the Medicine Supply Map Senior Business Development Manager, in the Digital and Innovation division. USP’s Digital and Innovation division is developing next-generation digital tools for the future of analytical chemistry, pharmaceutical manufacturing, supply chain management, and more. In this position, you will help organizations to realize that digital future by leading external engagements that increase the adoption and sustainability of the digital products.

The applicant’s current portfolio includes USP method digitalization, NMR analysis, and digital standards related software products and services, but more may be added in the future.

How will YOU create impact here at USP?

As part of our mission to advance scientific rigor and public health standards, you will play a vital role in increasing global access to high-quality medicines through public standards and related programs. USP prioritizes scientific integrity, regulatory excellence, and evidence-based decision-making to ensure health systems worldwide can rely on strong, tested, and globally relevant quality standards.

Additionally, USP’s People and Culture division, in partnership with the Equity Office, invests in leadership and workforce development to equip all employees with the skills to create high-performing, inclusive teams. This includes training in equitable management practices and tools to promote engaged, collaborative, and results-driven work environments.

The Business Development Manager, Digital Products Development has the following responsibilities:

• New Business Development
o Prospect, identify, and engage decision-makers in pharmaceutical manufacturers, CROs, CDMOs, and quality control laboratories.
o Build a qualified pipeline of opportunities for digital products.

• Sales Execution
o Lead consultative sales conversations, uncover customer pain points, and demonstrate USP digital products’ value propositions.
o Deliver product demos that excite prospects.
o Collaborate with product and science teams to demonstrate proof-of-concept and/or feasibility for novel product applications that solve customer challenges.
o Manage the full sales cycle from prospecting through close.
o Collaborate with USP Legal to negotiate contracts with customers and vendors/distributors.

• Account Management
o Develop long-term relationships with customers and vendor/distributors, positioning USP as a trusted, value-adding collaborator.
o Collaborate with Customer Success and Product teams to ensure seamless onboarding and customer satisfaction.

• Market Feedback & Strategy
o Capture customer and vendor feedback to inform product roadmap and go-to-market strategies.
o Stay current on pharmaceutical laboratory technology, compliance requirements, and industry trends.

Who is USP Looking For?

The successful candidate will have a demonstrat