Lead Project Manager, Professional Services
BDAbout the role
Job Description Summary
Our BD Pyxis systems comprehensively provide medication and supply management throughout the hospital and IDN. By helping streamline workflow, improve financial performance and facilitate regulatory compliance, they can enhance medication safety and patient care. Learn more: https://www.bd.com/en-us/offerings/brands/pyxisJob Description
We are the makers of possible
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.
We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us.
**Home-based position with travel. Ideal candidates will reside in the Northeast US region near a major airport**
The overall responsibilities of the Lead Project Manager (Dispensing Implementation) include:
Lead, facilitate, coordinate, and supervise day-to- day activities required to ensure the project is completed on time, successfully, and in a manner consistent with organizational goals, departmental policies, established processes, and/or the standard terms and conditions of the contract
Creation and use of project plans for assigned projects, which include clear turning points and assignment of project task responsibilities
Successfully manage the scope of the project, including customer priorities
Demonstrate a proactive approach to identify risks to project success; develop effective action plans for resolution
Appropriately manage / raise project issues or risks
Managing customer expectations of product and services
Providing leadership and direction for customers and BD project team
Demonstrate effective presentation skills, verbal and written, with customers, project teams and leadership
Ensuring customer satisfaction
Demonstrated ability of leading project teams and act as an effective team leader for all matrixed staff
Accurately forecasting current and future quarter revenue for each assigned projects
Use of all governance tools (scope document, project status reports, risk and change logs, tollgates, etc.), for all assigned projects, to effectively manage all projects
Provides constructive performance appraisal input through peer review process
In addition:
Demonstrates understanding of industry-recognized project management methodologies
Possesses healthcare project management experience and demonstrates thorough knowledge and understanding of project management methodologies and relevant clinical and IT operations
Understands customer medication management workflow
Demonstrates an understanding of Implementation project governance expectations (scope management, tollgate, and risk & change management processes)
Has responsibility of orders, medium or large sized projects or teams
Project scope requires significant impact to customer workflow (multi-site)
Manages project scope of multiple Dispensing products
Responsible for maintaining project schedule and timeline
Stays in sync with forecasting and backlog management processes
Participates in pre-sale process for medium or large size projects
Provides coaching, mentoring, and training for project team and peers
Demonstrates effective communication and engagement with customer
Able to effectively work across multiple departments (e.g. TSC, Sales, Finance)
Ensures complete project closure including, customer acknowledgement, equipment reconciliation, and transition to TSC
Demonstrates the professional and soft skills necessary to be an effective project manager
Lead Project Managers should exhibit competency in the following set of soft skills:
Negotiation skills
Effective interpersonal skills
Team leadership
Ability to work in a matrixed environments
Effective, professional customer communications (both verbal and written)
Decision making skills
Building and leading effective project teams
Conflict resolution
Qualifications:
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