Securities Finance Client Onboarding, VP

Securities Finance Client Onboarding, VP

Who we are looking for

The COO Organization is the operational infrastructure for State Street Markets and consists of Client Service Solutions (CSS) and Operations.  The CSS Onboarding role will be responsible for managing client onboarding and maintenance of securities finance clients and counterparties as well as various projects and initiatives that support or enhance onboarding. The role will be working closely with the Client Relationship Managers, Trading and Operations teams to facilitate the onboarding process. The role is also responsible for driving and executing a variety of technology initiatives and other projects designed to enhance the client onboarding process and client experience. The successful candidate will drive these strategic initiatives through the management of prioritization, development of requirements and execution of project milestones and deliverable designed to reduce time to onboard our clients leading to shorter times to revenue and better client experience.

The successful candidate will have strong communication skills, relationship management skills as well as substantial experience in project management. In addition, the candidate will have a strong knowledge of financial markets and capital market products and demonstrated ability to collaborate globally, as well as manage efficient workflow processes.  

Why this role is important to us

The team you will be joining is a part of State Street Markets. As a leading provider of trading and lending solutions to the world’s institutional investors, we deliver the industry’s most innovative platforms, financing and portfolio solutions. Our capabilities are backed by proprietary, high-value research, insights and indicators that power clients’ investment decisions, accelerate performance and help investors stay ahead of shifting markets. Across our comprehensive set of solutions – data-driven macro market intelligence that give an information advantage; client-first platforms and tools that redefine trading; financing solutions that streamline liquidity access; and portfolio solutions designed to help achieve peak performance – we deliver a breakthrough edge to drive business success.

Join us if making your mark in the financial services industry from day one is a challenge you are up for.

What you will be responsible for

As Securities Finance Client Onboarding, VP you will

• Development, ownership, and management of a controlled, efficient and standardized Client Onboarding process for Securities Finance clients and counterparties.
• Advance the current Operating Model through transformation initiatives to improve the process and develop higher performing Securities Finance Client Onboarding teams.
• Execute the Future State Client Onboarding model to reduce Front Office onboarding related tasks. Including taking over the onboarding activities from the front office, attending client meetings and developing an onboarding welcome packet/project plan to share with clients.
• Responsible for the day-to-day operations and service levels of the Markets  Agency Lending and Enhanced Custody Client Onboarding Teams.
• Manage, lead, and develop a team of onboarding professionals.
• Managed multiple project initiatives designed to enhance workflow and reduce risk. Liaise with systems personnel, and key business stake holders to identify and prioritize systems initiatives designed to improve Markets onboarding. Develop and maintain effective working relationships with key stakeholders across business lines to ensure effective contribution to project goals and objectives.
• Partner with CSS global counterparts to implement and maintain a standardized onboarding process and ongoing maintenance of Securities Finance client and counterparty accounts.
• Proactively identify and incorporate best practices ensuring process consistency across onboarding teams ensuring global process standardization of onboarding tasks.
• Collaborate with Client Program Office and other teams outside of Markets to drive a best-in-class client onboarding processes.
• Continuously identify and implement opportunities to improve service quality and operating efficiency, reduce unit costs, and mitigate relational risk
• Partner with the Business to analyze onboarding results to develop and implement process improvements designed to positively impact client experience
• Lead and be accountable for the various technology initiatives associated with client onboarding.
• Drive process for routine meetings with Markets Business Heads and Managers to communicate results and issues.

Education & Preferred Qualifications

• Advanced degree or certification relevant to finance and business administration (mas