Senior Manager, Facilities

Job Description: Senior Manager, Facilities

About Us: 

Rent the Runway (RTR)  is transforming the way we get dressed by pioneering the world’s first Closet in the Cloud. Founded in 2009, RTR has disrupted the $2.4 trillion fashion industry by inspiring women with a more joyful, sustainable and financially-savvy way to feel their best every day. As the ultimate destination for circular fashion, the brand now offers infinite points of access to its shared closet via a fully customizable subscription to fashion, one-time rental or ownership. RTR offers designer apparel and accessories from hundreds of brand partners and has built in-house proprietary technology and a one-of-a-kind reverse logistics operation. Under CEO and Co-Founder Jennifer Hyman’s leadership, RTR has been named to CNBC’s “Disruptor 50” five times in ten years, and has been placed on Fast Company’s Most Innovative Companies list multiple times, while Hyman herself has been named to the “TIME 100” most influential people in the world and as one of People magazine’s “Women Changing the World.”

About the Job:

The Senior Manager, Facilities is responsible for overseeing all maintenance and janitorial functions within a warehousing facility. They are responsible for all machinery including cleaning equipment (washers, dryers, and spotting stations), supporting infrastructure (boilers, generators, and air compressors), finishing equipment (autobaggers and steam tunnels), conveyance (monorail system and package sorter as applicable), HVAC and all other mechanical devices within the facility. They are responsible for engaging their team to maintain the highest levels of safety, production, cost and quality while maintaining a positive employee experience. The Senior Manager, Facilities is a servant leader; dive in, roll up your sleeves to help in any situation, make tools available, remove obstacles for associates to excel in their roles, have empathy and compassion for associates, and the passion and leadership to stand up for them when the time arises.

What You’ll Do:

• Responsible for managing and overseeing facilities and janitorial teams across all shifts in the operation, including monitoring performance, providing feedback, and developing talent. You’ll be responsible for 2 buildings:, 100 Metro and 10J Headquarters. 
• Actively lead with safety, production, cost and quality at the forefront of all decision making
• Establish and meet KPIs for machine operations
• Identify root cause issues, create programs and plans to improve and drive long term, sustainable and repeatable solutions to improve all metrics in the department
• Become an expert in all RTR automation equipment
• Responsible for inventory management and storage of spare part equipment inventory and dry cleaning supplies, solvents, detergents and spotting chemicals 
• Partner with Procurement  for ordering and maintaining necessary supply levels for: spare parts, cleaning supplies, and necessary equipment needed for repairs
• Responsible for non-hazardous waste manifest and removal schedule
• Develop and document preventative maintenance routines, schedules and SOPs
• Ensure operations are up to industry safety and cleanliness standard 
• Drive performance and process changes based on lean initiatives to drive operational efficiency and quality customer service
• Maintain strong working knowledge of all processes and policies 
• Ownership and accountability for team’s daily decision making and execution
• Communicate across all levels of the operation
• Enforce safety guidelines, cleanliness and security standards

About You:

• 6 to 12 years of related experience working in manufacturing, warehouse or industrial environment including oversight of large scale warehouse systems and equipment
• 5 to 7 years experience leading and developing people and teams and warehouse systems and equipment
• Experience with Kaizen and Lean Manufacturing techniques
• Experience managing a budget
• Experience with developing/documenting procedures/SOPs/maintenance routines
• Capable of making decisions independently 
• Have a positive, “can-do” attitude and excellent interpersonal skills
• Strong written and verbal communication
• Strong planning and organizational skills
• Intermediate to advanced computer skills (eg. spreadsheet software, powerpoint/slides) as well as the ability to operate warehouse tools (eg. scanner, ladder, warehouse software)
• Forward-thinkers with the ability to articulate point of view and improve processes 
• Must operate with a sense of urgency and have attention to detail 
• Align