Sr. SNR Sales Manager

Ever since we started in 2007, Sunrun has been at the forefront of connecting people to the cleanest energy on Earth. It’s why we’ve become the #1 home solar and battery company in America. Today, we’re on a mission to change the way the world interacts with energy, and we’re building a company and brand that puts power at the center of life. And we’re doing it by designing a dynamic culture where employee development, well-being, and safety come first. We’re unlike any other solar company. Our vertically integrated model gives us total control over every part of the energy lifecycle – from sale through installation and beyond – so you can find endless opportunities for growth. Come join a career you can grow in and a culture you can run with.

Overview

SnapNrack is a leading manufacturer of innovative solar mounting solutions designed to reduce installation costs, improve installation quality and safety, and make the job of solar installers easier.

The Account Manager works remotely and is focused on assigned key accounts.  In this role they will develop, plan and implement sales strategies, joint marketing programs, installer launch activities, and promotions that support the growth of their assigned accounts. Further, this position will be responsible for attainment of assigned account management support like quality, support and customer happiness for best-in-class Sales Operations.  

Responsibilities

• Maintain long-term business relationships with assigned key Accounts and their corresponding customer base

• Support, integrate and expand any newly secured account through distribution, direct and other sales segments

• Maintain order pipeline, DOS (Days of stock inventory goals), meet or exceed lead-times/standards

• Coordinate product forecasting exercises with installers and accounts, to ensure the supply chain is in place to meet customer material needs

• Create and expand relationships with key individuals at account companies, understand, and support their business needs

• Conduct Quarterly business review with partners and recommend improvements and upsell new or existing products 

• Analyze market trends and accordingly develop plans with Marketing to increase brand awareness in the assigned distributor market

• Guide accounts through product changes and new product introductions

• Coordinate cross-functional across departments/field resources to ensure outstanding customer support

• Point of contact for product functionality, product value proposition, product documentation, and available tools and resources

• Support customer growth and expansion - Conduit for coordinating with applications engineering and field training teams to provide additional On-the-Job Training for new installers, crews, and branches as their business grows

• Tip of the iceberg for account issues related to invoices, RMAs and pricing issues (as needed). Responsible for allocating the information base to the Sales Operations leader to ensure the information is approved and communicated properly and timely. 

• Assist in identifying and developing SNR process improvements to optimize accounts sales activities

• Deliver account information in a digestible, actionable and timeline manner to support company strategy to meet growth targets and best-in-class Sales Operations 

• Work with SNR Marketing to assist in accounts partner marketing activities such as trade shows, campaigns and other promotional activities

• Create ways to strategically increase order ($) amount and frequency (per order)

Qualifications

• Bachelor’s Degree preferred

• A minimum of 5 years’ experience in manufacturer sales or supporting roles, preferably through accounts within the construction or solar products industry

• Solar industry experience is highly desirable

• Solid knowledge of photovoltaic system construction desirable

• Proven record of success maintaining customer relationships and exceeding key operating metrics that are strategic to supporting business metrics to meet company revenue targets 

• Ability to set weekly priorities to meet KPI’s set for quarter and on annual basis 

• Travel at least 50% of the time to train/participate in conferences and visit customers.

• Deep fa