Territory Director, Contract Underwriting - E&S/Specialty

If you’re passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

Compensation Grade: H.SD170

There are two openings associated with this job requisition.

Job Description Summary

Are you a leader who can create, develop and manage the Underwriting or operations of a business region that meets customer service and business goals? If you are driven to achieve top financial goals by building relationships with your team and its customers and/or agents and brokers, while seeking opportunities to build and grow business, we want to hear from you!

Our Excess & Surplus/Specialty (E&S/S) lines allow us to provide insurance that other carriers may not offer. It’s a fast-paced environment in a collaborative, team-oriented culture, working in an always-changing, growing industry.

As the Territory Director, you will be responsible for the management and operating results of an assigned territory or region for specific lines of business. You will lead a team of associates and be responsible for staffing, development, engagement, performance management and retention. In addition, you’ll be responsible for monitoring all aspects of financial management of the assigned territory or region for specific lines of business. We'll count on you to build and maintain strong business relationships with agency staff to drive profitable growth and meet top financial goals and objectives. We will count on you to influence and manage relationships with general agents, brokers, program managers and other producer channels, including exploring opportunities to drive more business.

Job Description

Key Responsibilities: 

• Develops, implements, and manages strategic underwriting for specific lines of business for the assigned territory or channel. Assists in providing business forecasting related to trends and profitability within specific lines of business. 

• Identifies market trends for assigned products and determines pricing, profitability, features and marketing of products within territory or region. Partners with Actuarial team to develop rates/pricing for the territory, Finance team to review profitability, and Claims team to review large losses and territory trends. May work with risk purchasing groups, captives or other alternative risk transfer mechanisms.

• Measures and manages line of business results in alignment with Profit & Loss (P&L) plan and industry for the region.  

• Achieves production, profitability, and service objectives. Oversees or manages the quoting, pricing, and underwriting of new and renewal policies and endorsements, primarily for complex or service sensitive accounts. Monitors risk selection and pricing decisions for entire agency plant, both on a book of business and individual account level basis. Decisions require review of multiple variables, using agency relationships, inspection reports and evaluation of exceptions. Reviews for acceptability and handles those within authority using company underwriting guidelines and standards.

• Ensures that underwriting audits of internal underwriting staff are conducted as required. Develops, implements, and monitors underwriting guidelines, rates, forms, endorsements and procedures.

• Approves accounts which exceed underwriting staff authority due to level of complexity, premium, class of business or coverage provided for specific lines of business.

• Develops and manages operational plans for unit. Plans implementation of organizational objectives. Responsible for the planning and management of associates including hiring, placement, training, performance management, salary planning and administration and budgeting.

• Develops, communicates, implements and monitors line of business performance goals for the general agents and territory or channel. Recommends corrective action if necessary. 

• Conducts regular visits with general agents, brokers and program managers to