We anticipate the application window for this opening will close on - 6 Dec 2024

 

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

The Training & Education Senior Manager/Director will have a significant impact on the success of Structural Heart by executing technical, clinical and skill training focused on sales, system implementation and customer support. This position is part of the Structural Heart Downstream Marketing, Field Training & Development team, and will have responsibility for nearly 10 global team members. This is a strategic and execution role supporting critical commercial team operations across the world and including the Aortic and Pulmonic transcatheter valve replacement therapies. This successful individual will design and deploy training programs for new employees that support Structural Heart business initiatives. They will also partner with local, regional and national field leadership to support ongoing sales team development.

The work location is flexible, but candidates must be prepared to travel up to 30% of their time. Significant time will be spent developing hands-on training and supporting global team members in their execution of these modules. 

Responsibilities may include the following and other duties may be assigned:
•    Drive the collaboration of the different regional stakeholders to identify skill or knowledge gaps based on roles and responsibilities.
•    Partner cross-functionally to design and develop training courses that align with organizational goals and objectives and when required / or needed the principle of 80% standardization 20% customization will be implemented.
•    Deliver clinical and technical content effectively using digital resources and methods such as Blended, Synchronous and Asynchronous learning.
•    Assess the effectiveness of the training by conducting evaluations, surveys and measuring feedback to evaluate program and pathway effectiveness.  
•    Foster cross departmental training collaboration that promotes a culture of learning that enhances communication efficiency and a continuous improvement mindset.

Must have:

•    Bachelor’s Degree and 10 years of medical device sales, marketing, clincial or training delivery experience and 7 years of people management experience. OR an advanced degree and 8 years of of medical device sales, marketing, clincial or training delivery experience and 7 years of people management experience.

Nice to have:
•    Successful, 5 years combined experience in two or more of the following functions: medical device sales or marketing, clinical experience (nursing etc.), training delivery, or other relevant areas
•    High level knowledge of clinical- and selling skills for the Medtronic portfolio of cardiovascular interventions and transcatheter therapies, and knowledgeable insights on competitive landscape and products. 
•    Excellent influencing, interpersonal, communication, presentation and facilitation skills with demonstrated leadership skills and a genuine enthusiasm for training and development and a commitment to teamwork
•    Experience with project management/project leadership, excellent planning and organizational skills coupled with demonstrated ability to manage multiple, complex projects concurrently
•    Experience in multicultural organizations, particularly different learning and thinking styles
•    Proven track record of ability to navigate and collaborate within a global matrix organization
•    Excellent spoken and written English is required.

Launch experience with complex technologies and experience in strategy development or support is an advantage. Knowledgeable insights on competitive cardiovascular catheterization, as it relates to valve replacement and interventional cardiology, would be an advantage as would knowledge or experience in the operating room or catheter lab. Experience in change management would be an advantage, as would an understanding of instructional design and use of adult learning principles for training curricula development.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this