Information Services Pharmacy Automation and Retail Manager

Indiana University Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. People who are inspired by challenging and meaningful work for the good of every patient. People motivated to do their best every day. People who are always ready to apply themselves. As one of Indiana's largest employers, our vision is to lead the transformation of healthcare through quality, innovation, and education, and make Indiana one of the nation's healthiest states.

This role will be hybrid, requiring onsite visits to various hospital and clinic facilities within the system.

Oversees the productivity of assigned IS team and resources. Ensures that project outcomes conform to business and clinical needs. Demonstrates consistency & reliability in execution. Builds a functional team and ensures that human and financial resources are effectively deployed. Establishes metrics and tracks improvements. Manages team members and drives the ownership mindset necessary to achieve departmental plans and direction. Reviews and evaluates work of staff and prepares performance reports.

The ideal candidate will possess extensive pharmacy experience and a strong background in leadership to effectively manage resources, drive operational excellence, and ensure that all automation initiatives align with clinical and business objectives. 
1. Oversee the productivity and performance of the pharmacy automation and retail pharmacy team, ensuring effective deployment of resources to meet operational and clinical needs. 
2. Lead the implementation of pharmacy automation & retail pharmacy systems, fostering collaboration within the team and with other healthcare departments. 
3. Collaborate with key stakeholders, including pharmacy leadership and IT, to ensure the successful integration of automation technologies within pharmacy operations. 
4. Oversee vendor relationships and contractor management, ensuring all systems are properly maintained and serviced.

Preferred qualifications:

-5-7 years of relevant experience in pharmacy operations, specifically with automation and retail pharmacy technology integration in a healthcare environment.
-Knowledge in pharmacy automation applications, including but not limited to, automated dispensing cabinets, pharmacy inventory applications and hardware, and packaging devices. 
-Knowledge in retail pharmacy applications, including but not limited to, retail pharmacy management software, pharmacy point of sale software, electronic prescribing, and prescription drug monitoring programs.
-Excellent communication and interpersonal skills, essential for managing relationships across multidisciplinary teams.


As part of an award-winning hospital system, our part-time and full-time team members have access to a comprehensive benefits package, which includes, Competitive pay, Development opportunities, Tuition reimbursement, Matching 401k, Paid medical leave, and health, dental and vision insurance. 

• Bachelor's degree preferred or equivalent experience.
• Requires 5-7 years of relevant experience in IS and/or management role.
• Requires knowledge in business or clinical applications and supporting technology.
• Requires a demonstrated fundamental understanding of project accounting and financial management.
• Requires an understanding of general Information Management roles, responsibilities, and best practices.
• Some combination of the following certifications/coursework is preferred: PMP, ITIL, Six-Sigma/continuous improvement/quality training, Agile Methodologies, CCNA, VCP, CISA, CISSP, or vendor-specific SAN/NAS training.
• Strong working skills with MS Office tools such as Word, Excel, PowerPoint, Visio, etc. is preferred.
• Preferred experience with contractor and vendor management.

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Anticipated requisition closing date: 07/12/2025

• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team member