Sushi - Shift Supervisor

Who Is Bristol Farms?
Since opening our first market in Rolling Hills, CA, Bristol Farms has brought people together around a love for cooking and sharing delicious food. We have worked to create a community of curious foodies - people who enjoyed exploring the aisles and discovering new and exciting ingredients. We know that in order to achieve this goal, we must provide the freshest, highest-quality, locally sourced meat, seafood, and produce, complement it with an awesome array of groceries in each aisle, and create an extraordinary experience for every guest.

To create that experience, we rely on our amazing team members and leaders to provide extraordinary service; and to create a fun, interactive, and engaging environment where we invite the guests to participate in the experience.

We seek out team members who not only enjoy food but are passionate about it. Team Members who thrive in a fast-paced environment and can still maintain a calm demeanor, who have a positive attitude, and who work well in a team environment. People who are warm, outgoing, authentically amazing, and want to be inspired, challenged, and proud of where they work. We look for team members who can connect with people and reach a level of hospitality that exceeds guests' expectations.

Ingredients You'll Bring to the Table
You love food and can create an experience that is beyond the everyday. You have a positive attitude and work well in a team environment. You can connect with people and reach a level of hospitality that exceeds guests' expectations. You are warm, outgoing, authentically amazing, and want to be inspired, challenged, and proud of where you work, You embody a spirit of entrepreneurship and mutual respect. You approach every situation with a YES! attitude and seek to find a solution to all opportunities that arise.

What Will Be On Your Plate?


Job Title: Sushi Shift Supervisor
Department: Sushi
Reports To: Sushi Assistant Manager
FLSA Status: Non-exempt


Summary
This is a management-in-training position. The Sushi Shift Supervisor must have the necessary confidence, commitment, and motivation to move their staff and themselves towards success. Key personality and character traits needed to accomplish this are: patience, even tempered, humility, observant, perceptive, supportive, decisive, flexible, analytical, and consistent, an encourager and teacher. Must be self-motivated; having strong leadership skills; good listening skills, strong communication skills, extraordinary customer service skills; applied empathy; and possess a strong sense of urgency in all duties performed. They must know how to keep morale high among the Sushi department staff; serve the customers to develop and retain repeat business; keep the Sushi department clean and up to par with Bristol Farms Lazy Acres standards and lastly create an environment that’s welcoming, warm and friendly. Due to Bristol Farms Lazy Acres goals and structure, the Sushi Shift Supervisor should also be open to growth and expansion.

Essential Duties and Responsibilities
In addition to performing all required duties of a Sushi Clerk, the Sushi Shift Supervisor is responsible for the supervision and coordination of activities the Sushi department staff will perform. Responsibilities include; but are not limited to, planning, assigning, and directing work; staff development, rewarding and disciplining employees; addressing complaints and resolving problems. The Sushi Shift Supervisor will assist in overseeing the selling of all related items of the Sushi counter. They are also responsible for carrying out the duties listed below (other duties may be assigned)

• Leads by example; models correct behavior and adherence to company policies and procedures
• Responsible for using the tools provided by management to ensure the success of the department
• Required to perform all essential duties of a Sushi Clerk
• Fills customer’s orders as requested
• Make sushi following Bristol Farms Lazy Acres instructions & recipes as provided
• Operates a cash register following established policies and procedures
• Responsible for the accurate recording of customer transactions, including the acceptance of payment in accordance with Bristol Farms Lazy Acres cash register procedures
• Responsible for accurate balancing of cash register
• Assists with duties and examines work for compliance of policies and procedures
• Must be knowledgeable of merchandise sold in the Sushi Department and educate customers and staff on preparation and use of merchandise
• Assists with ordering, receiving, and merchandising
• Assists with orders of all Sushi all related items for the department
• Prices merchandise according to handheld scanner