Manager, Client Strategy

GumGum is a contextual-first, global digital advertising platform that uses advanced AI  technology to serve captivating creative ads that drive consumer attention, without the use of personal data. At GumGum, we don’t need to know who you are to deliver relevant and engaging ads that align with your active frame of mind. We believe that a digital advertising industry based on context rather than personal data builds a more equitable and less invasive future for the internet and is better for consumers, publishers and advertisers alike. Our blueprint for the future, The Mindset Matrix™, combines the power of context and creative in digital advertising to deliver superior attention and drive consumer action without sacrificing personal data. 

To be a part of this next phase of digital advertising that prioritizes data privacy, please visit www.gumgum.com/careers

The Manager of Client Strategy leads the pre-sales stage of the sales cycle for one or more regions in North America (East/West/Midwest). This includes both Pre-Deal Projects (i.e., PDP) and Deal Response (i.e., RFP).  The Manager is responsible for developing and engaging team members, ensuring delivery of quality team outputs and outcomes, partnering cross-functionally to make improvements, and fostering collaboration among Client Strategy Team members.

Measures of success for this role include team member growth and engagement, effective positioning/differentiation of GumGum, Avg Revenue per Deal, RFP Win Rate, Closed Deal Value (i.e., value of won RFPs), Average Deal Size, and quality of partnership to clients and inter.

Note: GumGum currently operates in a ‘work from home’ virtual environment with sporadic opportunities for in-person business and morale events (health guidelines permitting). There will not be any requirement to go into the office on a daily basis moving forward, however we are seeking a hire in the East Region surrounding NY, NJ, CT, MA, MD, or PA.

What You'll Achieve

• Develop & Engage team members to deliver quality team outputs
  • Give real-time feedback, support, guidance, coaching to direct reports.
  • Map career growth with direct reports, create/identify opportunities for growth, remove barriers, and facilitate career exploration/learning.
  • Identify areas to efficiently improve output quality and address/implement (at team and individual levels).
  • Foster ownership and accountability by role and individual.
  • Oversee all $300K+ RFPs (QA review required; brainstorm/help as needed). 
  • Work with Lead Strategists to prioritize and assign PDPs (Pre-Deal Projects).
• Partner cross-functionally to make optimizations to process
  • Seek perspectives from team members, and actively listen.
  • Understand needs of the business, opportunities pain points, and proactively recommend solutions to colleagues at all levels (eg. SVP, Director, peers, etc.)
  • Communicate team progress and impact on the business, both up (to leadership) and down (to team members).
  • Partner with Sales Leaders and Operations team leads to problem-solve, strategize, and create new revenue opportunities.
• Lead Client Strategy team to service the client experience as a member of the Customer Success org
  • Shape, communicate, execute on, actively evaluate, and continuously refine the Client Strategy Team’s vision.
  • Connect the dots between Pre-Deal and Deal Response efforts, to eliminate account-level information silos and maximize value for clients.
  • Lead and innovate upon team reporting, processes, resources, and communication.
  • Facilitate collaboration among Client Strategy team members.

Skills You'll Bring

• Bachelor’s degree in business or a related discipline.
• 8+ years of work experience, ideally in media buying, sales, customer success, business development, or marketing, either in high growth tech companies or agencies
• Experience developing proposals and pitches
• People management
• Team leadership
• Exceptional written and verbal communication skills
• Attention to detail
• Project management and prioritization
• Storytelling, using both qualitative and quantitative information
• Ability to use, or quickly learn, research and reporting tools like Comscore, Quantcast, and Looker
• Solid understanding of online advertising and how media agencies and brands make decisions 
• Proficient in PowerPoint and Google Slides
• Solution-selling, to craft impactful insights and results for clients
• Ability to manage expectations, influence, and be a thought partner
• Has a coaching and growth mindset, relentlessly focused on the growth and engagem