Sr Consultant, Business Program Management

If you’re passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

This role is intended to support large scale/highly complex projects for the benefit of multiple Planning or Business Units, or serve as Program Managers for specific large-scale efforts with multiple workstreams in support of single Planning or Business Units. 

Because this role is designed to orchestrate large, strategic and complex programs, candidates will be expected to successfully manage across related projects, interdependencies, outcomes and stakeholders and deliver true business value. Experience in disciplined program and project management, agile delivery, strategic planning, and stakeholder engagement is essential.  Candidates excelling in this role will have situational adaptability, organizational savvy, thought leadership, and excellent communication including facilitating stakeholder and steering committees.

Job Description Summary

We are a versatile group of individuals, working together to meet the needs of our customers. We value knowledge, strong business savvy and contributing to a stellar team environment. If you thrive in a busy, engaging work environment, we want to know more about you!

As a Senior Consultant, you'll direct the strategic alignment and success of major corporate programs and initiatives. You will prioritize, approve and ensure the completion of new product development, design of new processes, adoption of new strategies and/or programs within time, budget and specification constraints. You'll provide a single point of contact integration for individual projects into larger program management on a corporate-wide basis.

Job Description

Key Responsibilities:

• Directs the evaluation of proposed business development efforts, including the coordination of initial program/project proposals and charters. Recommends to senior management if program/project strategically aligns with the organization's strategy and objectives.

• Consults with leadership and assigned project team to identify scope/specifications and business needs, writes proposals, prepares risk assessments and establishes budgets and timeframes for major programs and team based activities, with the goal of ensuring alignment with corporate strategy and objectives.

• Determines the allocation and funding for programs/projects and their initiatives.

• Directs the development of business perspective work plans to identify needed resources to deliver program/project charters, requirements, user acceptance testing strategies, training and system implementation.

• Monitors and assesses all projects and pivotal initiatives and communicates status to senior leadership. Ensures and leads the communication to and incorporation of feedback from customers on proposed, developing and completed projects and initiatives. Evaluates all related vendor deliverables.

• Handles the interfaces between projects, acting as a liaison between project managers and directors, to ensure collaboration and coordination between business unit leadership, program/project development staff, senior management, Nationwide Technology, customers and, if necessary, vendors and outside consultants.

• Identifies technology and human resource commitments across the organization. Provides feedback and makes recommendations to assist in prioritization, formation of cross-functional and/or customer-integrated teams and the reallocation of resources when necessary.

• Identifies gaps, overlaps, conflicts and timelines, as well as budgetary and resource barriers, which affect programs and projects individually and as a whole. Facilitates resolution, mitigation and appropriate elevation. Maintains a log of common issues, risks and changes to promote organizational learning and proactive response.

• Develops, implements and maintains consistent program/project management methodolo