Manager, AGILE Product Development

Overview

AGILE Product Development (APD) is a contract services firm specializing in early-stage development and pilot line manufacturing of interventional medical devices. The Manager of AGILE Product Development oversees all aspects of their assigned APD site to ensure that activities of the company are performed at a high standard of technical delivery, customer service, and financial performance. A suitable candidate should be experienced in cross-functional team leadership that facilitates effective collaboration between Product Development (PD), New Product Introduction (NPI), and Quality Assurance (QA).

An individual well-suited to this role will have experience in the full product development lifecycle including early-stage concept generation, project scoping and budget definition, detailed schedule and task management, Design Verification planning and execution, and manufacturing process development in low volume / high mix environments. As a supervisory resource, the AGILE Product Development Manager is expected to establish best practices, identify and implement necessary training for the team, and resolve complex technical and business challenges using formal engineering rigor and data driven decision making.

This individual must work closely with the Resonetics commercial team to maintain a healthy opportunity pipeline that ensures effective forecasting and resource planning across the site, including timely completion of proposals and participation in marketing / new business development initiatives.

As a key stakeholder in cross-site and inter-department collaboration, the Manager of AGILE Product Development is expected to build strong relationships throughout Resonetics and act as an effective liaison with the LIGHTSPEED and Operations teams. Additionally, this individual must interact with consultants, clients, suppliers, and other external resources to communicate and implement company objectives in accordance with the QMS while ensuring compliance with applicable standards and regulations.

Responsibilities

• Plan and execute against site level budget, strategic objectives, resource plan, and commercial forecast.
• Provide technical program management oversight, guidance, and troubleshooting on product development programs ranging in scope from discrete development activities to full multi-phase projects.
• Supervise staff across all disciplines within AGILE, including Product Development (Engineers, R&D Technicians, and Co-Ops), New Product Introduction (NPI), and Quality.
• Where appropriate, act as project lead to set direction on core technical strategies for development programs. Coordinate project action items, including managing concurrent development threads. Delegate and manage tasks among internal team members to drive execution of project deliverables and minimize risk.
• Participate in brainstorm sessions and design reviews.
• Foster client relationships and serve as an accessible management representative for clients.
• Identify, intervene, and contribute to resolution of cross-functional and key customer program issues as they arise.
• Manage headcount of AGILE department across all disciplines, hiring and training additional employees as needed.
• Foster career development of direct reports, mentoring and coaching as appropriate.
• Ensure that direct reports are efficiently utilized and meeting billable targets.
• Manage resource allocation across projects. Optimize project team structures to ensure alignment of tasks with experience levels and promote technical development of engineers.
• Interface with prospective clients, provide overview of Resonetics capabilities as needed, and evaluate new opportunities.
• Prepare proposals for new development programs, including generation of detailed project timelines and budgets.
• Ensure adherence to Design Controls and broader Resonetics Quality procedures.
• Represent AGILE in discussions with other departments on-site to effectively address issues. Foster relationships with Lightspeed leadership, promoting open and streamlined communication and collaboration between AGILE and Lightspeed.
• Effectively escalate to senior leadership on complex matters requiring additional support and/or coordination between Resonetics sites.
• Participate in and drive department-level initiatives.
• Maintain a professional, credible image with consultants, suppliers, and co-workers.

Required Qualifications

Leadership

Demonstrate the ability to get things done individually and through others by delegating, influencing, and monitoring in order to bring work to completion. Inspire confidence, respect, and enthusiasm.

Customer Focus

Provide professional, reliable and prompt service to interna