Senior Manager, North America Visa Consulting & Analytics – Merchants, Acquirers and Fintech Capabilities & Special Projects

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Visa Consulting and Analytics (VCA) drives tangible and impactful financial results for Visa’s clients, including Financial Services (Issuers/Acquirers/Processors), Merchants and Fintech(s). Drawing on our expertise in strategy consulting, payments, macroeconomics, and data modeling, analytics and insights, Visa Consulting and Analytics collaborates and helps solve our client’s most strategic problems.

Essential Functions

This role’s specific responsibilities will be focused in four key areas and include, but not limited to, the following responsibilities: 

Solutions and Innovation

• Co-development and management of the VCA North America MSA and Fintech Solution Strategies, Roadmap, and Priorities with Industry Segment Leadership.
• Function as the MSA and Fintech conduit with VCA North America (Segment Leaders, Practices, Solutions, and Data Science) and teams outside of VCA (Account Executives, Product Teams) to drive integration across the solution lifecycle (planning, requirements, design, testing, commercialization, and rollout).
• Co-development and support of industry segment solutions go to market strategy, training, communications, and sales materials.
• Support preparation for quarterly Portfolio Optimization Steering Committee. 

Pipeline Management & Strategic Deal/RFP Support

• Co-development, optimization, and rollout of the MSA + Fintech pipeline management strategy, process, and tools with Vice President (Industry Segment to MSA and Fintech Team).
• Co-development and rollout of a centralized VCA North America MSA and Fintech RFP/Deal support strategy, process, and tool kit with the Vice President and Industry Segment Leaders.
• Partner with North America Visa Deal Teams to align on a standardized Advisory Story and required content, analysis, and insights for prioritized deals.
• Manage and refine a content and asset library. 
• Partner with the Industry Segment Leads to manage the RFP and Deal prioritization and approval process with both Deal and AE Teams.

Industry Thought Leadership

• Co-develop and maintain industry specific thought leadership strategies with the VCA MSA and Fintech Industry Segment Leaders. 
• Actively manage and communicate thought leadership roadmaps to strategically plan delivery of content and messaging to ensure all parties are on task for on time delivery.
• Coordinate and support the development of content and function as a liaison between identified teams to bring planned topics to life (e.g., VCA Segments, Practices & Strategy Operations, Visa Account Executives, 3rd Party Partners).

Special Projects 

• Scoping and management of additional special projects, including potentially being staffed on client engagements, given business strategy and leadership and team priorities.

The US Consulting Practice within VCA provides consulting and solution services for Visa’s largest clients within the United States. We apply deep expertise with leading capabilities to unlock and advance our clients’ key business priorities (both payments and non-payments focused). The team provides a comprehensive range of services to deliver unique and valuable solutions in areas such as improving profitability, strategic growth, customer experience and loyalty, digital and unified commerce and proactively managing fraud and risk.

The North America VCA Merchants, Acquirers and Fintech (MSA + Fintech) Team is looking for Senior Consulting Manager to partner with our Vice President, Industry Segment Leaders and their teams (Acquirers, Everyday Spend, Fintech(s)/Digital Partnerships, Retail and Travel and Entertainment) to help advance our capabilities and offerings and lead special projects focused on driving innovation and profitable growth. The role’s scope will be primarily focused in four key areas including Capabilities and Solutions, Pipeline Management & Strategic Deal Support, Industry Thought Leadership and Innovation and Special Projects (inclusive of client facing consulting projects if required) pending business and leadership prioritization.

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