Senior Analyst, eDiscovery Processing (Thursday- Saturday, 8 AM - 8 PM CT)

Overview

The Processing Analyst Senior will perform data intake, extraction, and processing activities necessary to prepare data for attorney review and will act as an escalation point within the team on moderate technical issues.  This role will focus on receiving externally processed data, formatting the data, and outputting a volume for ingestion to our review platforms.

 

The schedule for this role will be Thursday through Saturday, 8 AM to 8 PM Central Time.  Additionally there will be one mutually agreed upon additional 8 hour day biweekly to average 40 hours per week. 

Responsibilities

• Assist with the resolution of any software or hardware issues related to the supported applications.
• Provide support for escalated service requests, including problem identification and resolution.
• Perform data intake, extraction, and processing activities necessary to prepare data for attorney review.
• Prepare document productions for delivery.
• Maintain technical documentation necessary to make the assigned systems operational and efficient.
• Handle digital evidence in accordance with established procedures.
• Ensure compliance with policies and procedures.
• Assist with training for new or changing workflows.
• Answer and appropriately handle incoming service requests via e-mail, voicemail, phone, IM, and in person. Escalate problems when appropriate.
• Conduct quality control evaluations of each process performed.
• Work effectively as part of a project team.
• Solve basic, moderate, and complex technical issues, such as database import errors and unknown source data formats.
• Provide assistance and guidance to other team members.
• Stand in for the Processing Team Lead when they are out of the office.
• Ingest load ready data for analysis and configuration within system.
• Work with and manipulate fielded content per request as required.
• Troubleshoot load files and resolve potential issues.

Qualifications

• BA/BS degree or minimum 5 years’ work experience in a litigation support environment working with eDiscovery systems in terabyte-sized matters.
• Experience with software applications common to the eDiscovery process, such as EnCase, dtSearch, Nuix, Law Pre-discovery, IPRO, Relativity, iCONNECT, and Concordance.
• Vendor certification for relevant software applications.
• Well-developed understanding of advanced eDiscovery practices, procedures, and processes (metadata and text extraction, native file to image conversion, OCR processing, and output to document review applications)
• Proficiency with data management services (loading images to a network, burning CDs/DVDs. Loading data into database applications, conducting database inquiries, and developing reports for project teams.
• Strong communication skills (written, verbal, presentation, and facilitation) with the ability to communicate technical concepts to non-technical staff in a clear manner.
• Customer service oriented, willing to work additional hours as necessary including weekends.
• Strong organizational skills and able to effectively manage multiple projects in fast paced environment with tight time deadlines.
• Proficiency in MS Office applications and operating systems preferred.
• Strong analytical and problem solving skills and demonstrated ability to work independently and in a team environment.
• Maintains high quality standards and attention to detail in work product
• SQL experience with knowledge of structured queries and syntax is a plus.
• Knowledge of industry standard load files and structure.

Consilio’s True North Values

ExcellenceWe strive to make every client our advocate

PassionWe DO because we CARE

CollaborationWe win together through teamwork and communication

AgilityWe flex, adapt and embrace change

PeopleWe value, respect and invest in our teammates

VisionWe create clarity of purpose and a clear path forward

 

Consilio, LLC is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.