Senior Director, Human Resources Business Partner

Job Description

Epsilon is seeking a leader who acts as a role model for the HR business partner team. The role will help maximize the contribution that HR makes for the business units, both through own team efforts and through the CoE’s in HR. The ideal candidate will:

• Be responsible for overseeing and leading a group of HR Business Partners
• Be a subject matter expert in the HR domain, and coach other HRBPs in their development
• Partner with HR colleagues and leaders to develop insights and implement people priorities
• Have insight into key organization, commercial and value drivers and the impact on people plans and solutions
• Lead the organization-wide programs focused on delivering initiatives that drive employee engagement
• Partner with team and line management and ensures fairness and equity across the organization in the implementation of HR policies and programs
• Partner with HR CoE’s on various projects as they arise. This may include: HRIS, performance management, enterprise wide management/leadership initiatives, succession planning, diversity & internal communications

Organization Design & Development

• Ensure business units are appropriately designed to deliver maximum impact in the short and long term
• Analyze data on organization structure, accountabilities and spans of control to support the business case for redesign
• Work with colleagues, managers and leaders to ensure flawless planning and execution of organizational changes considering principles underpinning effective organizational and culture change

Talent & Performance Management

• Lead and address talent and performance management efforts at the business unit level
• Help create and maintain a high-performance culture by assisting with ongoing change, restructuring the organization as necessary, delivering programs that that reward and recognize key employee capabilities, behaviors and performance
• Implement and manage the business unit succession planning process and methodology, ensuring integration across other critical people processes
• Act as a talent broker ensuring movement of talent to build individual and organizational capability
• Challenge managers and leaders to adopt a performance-driven culture underpinned by strong performance management capability

Employee Engagement

• Anchor the employee engagement efforts for the business unit
• Devise and implement timely and practical interventions by drawing critical insights from the employee engagement survey
• Drive and implements engagement initiatives through outlining key drivers of engagement and their link to organizational performance

Coaching Managers/Leaders

• Coach and build capability of managers to be effective people leaders
• Influence managers/leaders to role model organization values and behavioral expectations

Employee Relations

• Develop & implement plans to effectively resolve people/organizational issues as they arise
• Manage and resolve ER issues through effective and objective investigation processes, ensuring adherence to appropriate employment laws and Epsilon policies
• Develop comprehensive guidance for managers and leaders on ER issues and take the lead on resolving complex ER issues that create significant risk to the organization

Team Management

• Display strong people management and leadership capability with team and across function

Qualifications

• Be future-focused, inquisitive and open-minded; seeks out evolving and innovative ways to add value
• Demonstrate the ability to analyze and understand data and information quickly
• Use information, insights and knowledge in a structured way to identify options, make recommendations and make robust, defendable decisions
• Influence effectively by combining commercial and HR expertise to bring value to the organization
• Work collaboratively and inclusively with peers and stakeholders
• Demonstrate determination, resourcefulness and purpose to deliver the best results for the organization
• Establish and nurture relationships at all levels across the organization and work effectively and inclusively
• Show courage and confidence to speak up skillfully, challenging others even when confronted with resistance or unfamiliar circumstances
• Consistently lead by example. Acts with integrity, impartiality and independence, balancing functional, organizational and legal parameters
• Excellent verbal, written and interpersonal communication skills (should be skilled in use of Word, PowerPoint and Excel)
• Understand relevant employmen