Night of Show Ancillary - IThink Financial Amphitheatre

Job Summary:

Ancillary Seller:

Who Are We?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 30,000 shows and 95+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 900 brands with the 86 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.

Who Are You?

Employees have a leading role in the service experience our guests have. The extent to which we recognize our employees for service well done, is the extent to which they will care not only for the guests, but for each other.

That’s why SAFETY for employees and guests is our first priority. We show CARE around every corner and look to create ENCORE moments of service excellence for everyone. And our commitment to EFFICIENCY, is our way of staying well-organized. So, join us! We need these kinds of skills and talents as we Create Once in a Lifetime Experiences for our Fans.

The Role:

As a Night of Show Ancillary Seller, you will be responsible for communicating to guests about additional amenities that the venue has to offer each night.

Job Functions:

· Greet all guests and assist in answering any questions they may have about the venue.

· Promote and sell all the various promotions or upsells offered at each event

· Assist Ancillary Manager in setting up and breaking down signs, tables, tents, etc. as needed.

· Examine tickets or passes pre-purchased to determine authenticity, using criteria such as color or date issued.

· Handle credit card transactions according to Live Nation's audit guidelines

· Balance out at the end of each shift with a supervisor.

· Inventory - all physical items must be counted prior to the start of the event and again at the end of the show

· Other tasks as assigned by the Ancillary Manager or venue management.

· Partner with fellow crew members at the end of show to close the venue

· This roll is part-time, seasonal and requires evening and weekend availability.

Qualifications:

· Must be at least 18 years of age.

· High School Diploma or equivalent preferred

· At least 2 years in Guest Service and communications preferred

· Prior sales or cash handling experience is a plus

· Familiar with iPhone and iPad technology.

· Creative thinker and problem solver

· Excellent verbal, written, and interpersonal communication skills

· Acute sense of judgment, tact, and diplomacy

· A strong attention to detail, outgoing personality, sense of teamwork and ability to execute programs

· Position requires constant walking, climbing stairs, lifting and carrying 50 lbs+, and occasional sitting in an outdoor environment in all weather conditions.

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

EQUAL EMPLOYMENT OPPORTUNITY

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other bas