What you will be doing as a Security Communications Officer:

The Security Comms Officer is primarily responsible for receiving calls, dispatching, camera monitoring and administrative functions occurring in the Security Operations Center. The Security Comms Officer must be able to act quickly, efficiently, calmly, and accurately during emergent situations. This role must be able to work flexible hours including weekends, holidays and overtime when needed.

This position will also require the employee to assist the security team operations, including but not limited to monitoring of camera systems, access controls, alarm monitoring, and key administration.  Other functions may include keeping records, report writing, typing clerical duties, cleaning, training, and other duties as assigned.

Your responsibilities may include (but are not limited to):

• Call Management: Receive and assign requests from employees, contractors, customers, guests, and the public
• Emergency Dispatch: Dispatch Security, Fire, Emergency Medical Services, law enforcement, and other resources
• Coordination: Coordinate daily activities with onsite Security and Fire personnel
• System Utilization: Use Computer Aided Dispatching and Report Management Systems to dispatch and document incidents
• Information Handling: Transmit and retrieve information through security data networks
• Facility Monitoring: Monitor facilities using access control, video management, and radio systems
• Access Control: Issue keys and electronic access controls through approval systems
• Training Support: Assist and train new communications officers as needed
• Personal Accountability: Maintain, clean, and care for Textron Aviation equipment.

WHAT YOU NEED TO BE SUCCESSFUL:

• A high school diploma, an equivalent certificate, or a bronze level WorkKeys certification is required.

• A bachelor’s degree in criminal justice, security management or a related degree is helpful and preferr