Production Quality Engineer

Job Req ID: 29342

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.
 

Job Summary:

Our Production team is seeking a Production Quality Engineer to drive quality excellence across the product lifecycle, with a strong emphasis on L11 component quality and rack-level systems. This role focuses on collecting and analyzing quality metrics to deliver actionable design feedback for manufacturing, lead product quality improvement initiatives, and provide post-sales product quality and service support to maximize customer satisfaction.

The Production Quality Engineer will be primarily responsible for quality functions covering supply chain and incoming quality, in-house manufacturing quality, product reliability, and performance. A key focus will be working closely with suppliers to identify, drive root cause analysis, and implement effective Corrective and Preventive Actions (CAPA) for quality issues related to rack-level components and other critical parts. The individual will collaborate with senior management of global production operations to establish quality-focused teams, mandate standard practices of quality principles, and provide oversight across all global operations sites and cross-functional departments.

Essential Duties and Responsibilities:

Includes the following essential duties and responsibilities (other duties may also be assigned):

• Monitor, review and control of key components (Memory, Storage, CPU, GPU) quality/reliability at customer side
• Manage our quality control procedure to improve company’s product quality
• Support and coordinate with LAB and other engineering teams to improve our screen-ability of key components errors
• Take ownership provide feedback and take initiative to drive to improve supplier quality management
• Recommends changes or other action as appropriate for key components quality control
• Work with cross-functional teams and take initiative to set quality standards for new product or customer
• Take action to investigate key components related quality concerns addressed by customers, work, and provide constructive suggestions to customer direct supporting team
• In-depth knowledge on maintaining the quality of the product from the sourcing to shipment process

Note: This position requires regular in-office attendance at our San Jose, CA headquarters. The successful candidate is expected to be present during standard working hours for collaboration, team meetings, training sessions, and on-site activities.

Qualifications:

• Bachelor’s degree in engineering, business, or equivalent experiences
• 4+ years of experience in leading cross-functional teams in corporate environment, with solid product promotion experiences in hardware components preferred
• Prior technical marketing experiences in ODM/OEM projects preferred
• Ability to engage with both vendor and clients, creating business opportunity through ecosystem partnership is a plus
• Strong analytical, marketing and project management skills - a drive for results and a history of successful execution on projects is a plus
• Strong communication (both verbal and written) and presentation skills
• Technical hands-on experiences on key components (Memory, Storage, CPU, GPU) qualification or application engineering experience
• Understanding in the key features of server and key components, with in-depth knowledge about its market
• Highly organized, detail-oriented and possessing a high level of integrity
• Team player that works well in collaborative situations

Physical Requirements and Work Conditions:

The physical demands and work conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

• Able to stand, sit, walk, bend, stoop, reach, lift, and carry items.
• Perform tasks that require standing and walking for long periods up to entire shift.
•  Lift, carry, push and pull in an excess of 25lb and up to 40lbs.  Able to utilize a "buddy