At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Quality

Job Sub Function:

Quality Assurance

Job Category:

People Leader

All Job Posting Locations:

Jacksonville, Florida, United States of America

Job Description:

The Sr QA Supervisor coordinates and supervises technical support staff, taking responsibility for development of team members. They utilize Quality Engineering tools and practices to effectively and efficiently manage the non-conformance process and ensure key metrics are met. They apply Quality Engineering principles and problem-solving skills to enhance and sustain products and processes aligned with the overall Quality and Business vision. Furthermore, they employ risk management strategies to prevent unforeseen failure modes and enhance process capability. This individual plays a key role in supporting base business processes.

This position will support areas that manage approximately 30-40% of the total non-conformance volume and/or manufacturing platforms with a larger scope (e.g. 6-15 manufacturing lines). 

Key Responsibilities:

• Responsible for 3-6 direct reports

• Coordinates and directs work of Quality Engineers, reviews work quality and quantity

• Conduct investigation, bounding, documentation, review and approval of non-conformances, CAPAs and customer complaints.  Escalation of quality issues as appropriate.

• Attend daily value stream meeting with internal partners and ensure support of OPP

• Lead daily QA Huddle

• Ensure NC timeliness metrics are met for value stream

• Trains employees

• Conducts performance reviews

Qualifications

Education:

• A minimum of a Bachelor’s Degree is required, preferably in Engineering, Computer Science or a related technical field.

Experience and Skills:

Required:

• A minimum of 4 years of experience in a regulated environment is required.

• Knowledge and understanding of FDA/ISO requirements

• Problem solving skills to resolve finer points within broad guidelines and demonstrate significant initiative and judgment

• Able to escalate and communicate complicate issues to management

• Knowledge of SAP and EtQ Instinct

• Proficient in Microsoft excel, PowerPoint

Preferred:

• Experience in Quality Auditing and notified body inspections

• Experience in Quality Operations

• Experience with training or coaching others

• Quality Engineer certification (CQE)

Other:

• This position will be based in Jacksonville, FL and requires up to 10% travel (international and domestic).

• Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability

 

Required Skills:

 

 

Preferred Skills:

Business Savvy, Compliance Management, Corrective and Preventive Action (CAPA), Cross-Functional Collaboration, Developing Others, Fact-Based Decision Making, Give Feedback, Human-Centered Design, Inclusive Leadership, ISO 9001, Leadership, Quality Control (QC), Quality Management Systems (QMS), Quality Standards, Risk Assessments, Standard Operating Procedure (SOP), Team Management

 

 

The anticipated base pay range for this position is :

$94,000.00 - $151,800.00

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).