Restaurant Recruiting Support Specialist

About Us 

Imagine: 30 unique restaurants to order from, brought to your door in under 30 minutes. That’s what our customers experience. 

At Wonder, we want to make world-class food within reach, no matter where you live. That’s why we’ve created a vertically integrated, new standard of dining that will allow you to enjoy menus from award-winning chefs and iconic restaurants across the country, all in one place. Our elevated brick + mortar locations will offer pick up and dine in options, as well as delivery to your home. 

As a food-tech startup backed by top-tier venture capitalists and led by a team of experienced entrepreneurs—including some of the most accomplished leaders in the technology, culinary, and logistics industries—we’re growing. Join us in pioneering a new category of dining called “Fast-Fine”, and revolutionizing the way people eat. 

About the role 

As a Restaurant Recruiting Support Specialist, you’ll play a key role in ensuring smooth and efficient hiring processes. Your focus will be on providing exceptional support to candidates and hiring teams, while maintaining a great experience for all stakeholders. 

Schedule: Tuesday - Saturday, 10:00am – 6:30pm, with flexibility to accommodate changes in the future based on business needs 

Key Responsibilities 

• Respond promptly to candidate inquiries via Zendesk, email, phone, text, and Paradox messaging, ensuring a positive candidate experience throughout the recruitment process  

• Collaborate with others on the recruitment team and hiring managers to identify trends, issues, and areas for improvement in recruitment processes and systems 

• Respond promptly to internal stake holder and manager inquiries via Zendesk, email, phone, text, and Slack, providing clear and concise information  

• Maintain accurate records and documentation of all interactions and resolutions related to recruitment support activities 

• Other duties as assigned 

The experience you have 

• Previous experience in customer service, technical support, or recruitment support roles  

• Strong communication skills, with the ability to effectively communicate to diverse audiences 

• Excellent problem-solving abilities and a proactive approach to addressing challenges and troubleshooting issues 

• Highly organized with the ability to prioritize tasks and manage multiple responsibilities effectively 

• Customer-focused mindset with a commitment to delivering exceptional service to candidates and stakeholders 

• Proficiency in Microsoft Office suite and experience with recruitment software or applicant tracking systems is preferred 

• Ability to work collaboratively in a fast-paced environment and adapt to changing priorities and requirements 

• Flexibility to work weekends and holidays as needed 

• Ability to travel to support onsite hiring events as needed 

• Ability to work in a quiet space with a stable internet connection if working remotely 

Pay Rate: $25/hour 

Benefits

We offer a competitive salary package including equity and 401