OPS Quality Assurance Coordinator - 31902141

Requisition No: 863378 

Agency: Division of Emergency Management

Working Title: OPS Quality Assurance Coordinator - 31902141

 Pay Plan: Temp

Position Number: 31902141 

Salary:  $25.00/Hour 

Posting Closing Date: 10/21/2025 

Total Compensation Estimator Tool

Quality Assurance Coordinator - OPS

 Office of the Inspector General

Florida Division of Emergency Management

This position is located in Tallahassee, FL

 

The Florida Division of Emergency Management (FDEM) plans for and responds to both natural and man-made disasters. These range from floods and hurricanes to incidents involving hazardous materials or nuclear power. FDEM is the liaison between federal, state, and local agencies. FDEM prepares and implements a statewide Comprehensive Emergency Management Plan, routinely conducts extensive exercises to test state and county emergency response capabilities, provides technical assistance to local governments as they prepare emergency plans and procedures, as well as conducts emergency operations trainings for state and local government agencies.

 

FDEM serves as the lead agency for the State Emergency Response Team (SERT), whose primary goal is the coordination of the state’s efforts during disaster response and recovery. This coordination is conducted within the State Emergency Operations Center (SEOC) in Tallahassee. Additionally, FDEM manages the State Watch Office; the 24-hour a day operation tasked with providing situational awareness to stakeholders statewide. After a disaster, FDEM conducts damage assessment surveys and advises the Governor of the State of Florida on whether to declare an emergency and seek federal relief funds. It is against this backdrop that FDEM strives to demonstrate its mission of, “Coordinate, collaborate and communicate with our community stakeholders for a resilient Florida” along with our vision of, “Leading the Profession in building prepared and resilient communities”.

 

Position Overview and Responsibilities:

 

The OPS Quality Assurance Coordinator is a professional position that assists with all aspects of OIG projects, including quality assurance, and performs other duties, including administrative duties, as assigned. The incumbent assists with internal audits, reviews, evaluations, special projects, administrative investigations, and other projects. This is an Other Personal Services (OPS) position that reports directly to the Inspector General but also receives guidance from the Audit Director for audit work and Chief of Investigations for investigative and inspection work. Specific responsibilities of the position include, but are not limited to:

 

• Assist in the maintenance of the OIG’s quality assurance and improvement program, including ongoing monitoring, periodic self-assessments, and external reviews of the OIG’s audit, investigations, and inspections functions. Assist with the OIG’s Commission for Florida Law Enforcement Accreditation, Inc. (CFA) accreditation as necessary.
• Assist in all aspects of internal audits, inspections, and administrative investigations.
• Maintain independence and objectivity in performance of work.
• Ensure confidentiality of sensitive information and documents.
• Conduct research and analysis of complex issues.
• Perform special projects as assigned by the Inspector General.
• Perform duties of the position in accordance with applicable statutory and professional standards as well as internal policies and procedures.

• Perform other duties, including various administrative duties, as assigned by the Inspector General. Travel may also be required in the performance of these duties.

 

Knowledge, Skills, and Abilities:

 

• Knowledge of and ability to effectively use Microsoft Office applications (i.e., Word, Excel, PowerPoint, Outlook).
• Knowledge of accounting and auditing principles and procedures.
• Ability to maintain confidentiality of records and information.
• Ability to follow instructions and timely complete work assignments.
• Ability to understand, interpret, and apply laws, rules, regulations, policies, and procedures.
• Ability to review, analyze, and evaluate data.
• Abili