Wellness Associate/Delivery Driver (Part Time)

The Apothecarium, founded in 2011, is a full-service medical and recreational cannabis dispensary with 4 locations in California, 6 locations in Pennsylvania, 4 locations in Maryland, and 3 locations in New Jersey. The Apothecarium prides itself on giving customers access to a wide variety of appropriately priced cannabis products in a safe, well-appointed setting. We believe in, invest in, and deliver, skilled and trained cannabis consultations and consumer experiences that enhance and enrich our customers’ lives and wellness. Come see why our patients and customers choose The Apothecarium for their cannabis buying experience!

Wellness Associates/Delivery Drivers are responsible for executing that same high level of customer service and compassionate care outside our dispensary walls as our retail staff provide within our stores. Delivery Team Members must love navigating the busy streets of the Berkeley Area while representing The Apothecarium in a professional manner.
Essential Job Duties and Responsibilities●       Drive and deliver products from The Apothecarium to customers in the Bay Area●       Obey all local, state and federal traffic and driving laws●       Adhere to routing guidelines and parameters to deliver according to schedule and Bureau of Cannabis Control requirements●       Address and resolve customer complaints; escalate service issues in an expedient manner●       Obtain payment for product by accepting cash or debit cards●       Assist in opening and closing delivery order processing areas daily●       Process, package and label orders in preparation for delivery●       Maintain delivery manifests and required Bureau of Cannabis Control documentation●       Provide excellent customer service●       Maintain accurate delivery documentation●       Assist with the cleaning, maintenance, and upkeep of delivery dispatch location●       Maintain iOS devices and other necessary hardware●       Communicate professionally and regularly with dispatch location Team Members and Delivery Manager●       Facilitate communication to our delivery members via iOS devices●       Maintain strict confidentiality with customer information
Basic Qualifications●       Prior delivery experience (1 year)●       Prior customer service experience (1 year)●       Must be at least 21 years old●       Valid California Driver’s License and clean driving record●       Working delivery automobile with insurance and valid registration●       Must be able to pass a criminal background check●       Must be authorized to live and work in the U.S
Preferred Qualifications●       Previous delivery experience in SF highly desirable●       Experience working in the cannabis industry highly desirable●       Experience working in retail & customer service experience highly desirableExperience working in the health & wellness industry highly desirable

Physical Requirements:

• Stand constantly
• Walk frequently
• Reach and twist/turn with hands and arms
• Climb or balance and stoop, kneel, crouch or crawl
• Frequently lift and/or move up to 20 pounds
• Occasionally lift and/or move up to 50 pounds
• Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus

*** Background Check Requirement ***As a condition of employment, a complete background investigation will be conducted based on the rules of the specific State in which the employee is hired. Typically, the state investigative process includes a state and federal background check.
EEO StatementAt TerrAscend, employees and applicants are evaluated based on their qualifications, skills, and ability to perform the duties and responsibilities of the position. TerrAscend is committed to assuring equal employment opportunities to all employees and applicants.TerrAscend i