Principal Software Manager

Microsoft’s Cloud Operations and Innovation (CO+I) team builds and operates Microsoft datacenters, which in turn power Microsoft’s cloud business. We anticipate and provide capacity for continuous scale, enabling ~30% of Microsoft revenue through Commercial Cloud .The CO+I Engineering team (CO+IE) delivers services, applications, and automation supporting datacenter planning, construction, and operation. We own a large portfolio of services, including workflows that enable predicable, lowest cost datacenter construction, telemetry systems that drive high availability and optimized energy usage, and task and performance management applications that help our operation run as efficiently as possible. Cloud Operations + Innovation Engineering is a competitive advantage for Microsoft, and an important pillar in its cloud success.

 

Within the Cloud Operations & Innovation organization, we are the Inventory and Asset Management Engineering team that builds and operates Microsoft datacenters. We own inventory systems that track inventory and inventory operations in the datacenters, our data and services contribute a great portion of enabling Microsoft datacenters to run smoothly. 

 

Our focus is on smart growth, high efficiency, and delivering a trusted experience to our customers and partners worldwide. Our solutions orchestrate and coordinate with systems and processes across organizations in Microsoft. We acknowledge that the world will never be perfect, so our systems deal with it. 

 

In 2025, our team will expand its scope to include integration capabilities with third-party Transportation Management Systems. As we support the rapid growth of AI Cloud and Infrastructure, we’re looking for builders who can navigate ambiguity and help design and implement scalable systems.

 

*This role is located either in one or all hub locations - Atlanta, GA, Washington, D.C., Redmond, WA, San Antonio, TX or Phoenix, AZ.
*Relocation support will be provided, and successful candidates must relocate or reside within 50 miles of the hub office location.
*This role is eligible for hybrid or remote work, up to 50%.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

 

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

Responsibilities

Responsibilities:

• You will drive product and engineering impact by delivering new customer value end to end and improving engineering efficiency in measurable ways.

• You will ensure that feature crews deliver with speed and quality. As an engineering manager, you will help teams resolve conflict, organize your team for efficiency, prioritize towards impact and help your team find better ways to solve problems. You will actively review code, tools and telemetry, and create plans to improve developer engagement, productivity and product quality.

• You will act as an area expert. You will be expected to provide technical leadership in the team for incidents, on design and architecture. You will guide your team to improve compliance (security, privacy, accessibility). Your ICs should look up to you to solve hard technical problems.

• You will manage communication and collaboration for your team by setting the right expectations with leadership, negotiating dependencies with partners, and promptly resolving conflicts.

• You create clarity and opportunities in their team for higher impact:

• Break down long term project vision into shovel ready plans.

• Generates new opportunities and oversees resourcing in the team to improve agility and quality.

• Engineering managers are accountable for growing their team by increasing employee engagement and happiness, upleveling team impact year over year, growing talent and retaining demonstrated high performers, and championing the team's culture.

Qualifications

Required Minimum Qualifications:

• Bachelor's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. 

• 2+ years experience working with data analytics, data pipelines and cloud computing services, such as Azure.

• 2+ years experience with data driven development of user