Senior Manager, Dedicated Analytic Consultant - National Accounts

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary:

**We are seeking qualified candidates across the country for this hybrid/remote opportunity. Position may sit in any location but if within commutable distance to an office location candidates may be expected to work 3 days in office and 2 days remote depending on office location.

National Accounts Plan Sponsor Consulting (NAC) is searching for an experienced customer-facing analyst that uses data from various sources to understand a customer’s health plan performance, how programs and strategies have influenced that performance, and ultimately provide solutions and strategies to the customer in a consultative manner.  Our NAC Consulting Team supports regionally aligned teams with specialized skills and expertise with engaged account teams. Together they create a holistic view of your plan results and collaborate throughout the year to deliver a richer, multi-dimensional set of recommendations for improved plan performance. You benefit from the collective efforts of the team for quicker and higher impact to your plan, including population health.

The primary responsibility within this position is to interpret, analyze and provide strategies related to the plan results for a customer.  Results may include things such as medical cost, pharmacy cost, clinical programs, population health and disability.  This role will require creating reports or presentations as necessary and the analyst will need to be able to articulate results to a wide range of audiences including customers and consultants and must be able to present complex information in a compelling format and manner.  The individual in this position may conduct weekly and monthly analytic reviews with a cross functional team and must be able to meet multiple deadlines in a fast-paced environment.  

The ideal candidate will have a thorough understanding of the healthcare industry including benefit plans, medical management programs, population health and incentive strategies.  The candidate must have strong technical and communication skills and be able to work in a fast-paced environment and handle multiple priorities.  They must maintain up-to-date knowledge of external/industry trends.

Required Qualifications and Core Competencies:

• Strong communication skills.  Able to articulate (verbally and written) complex business results, issues and strategies in a clear, concise and confident manner to all levels and positions of an organization (internal and external).

• Business/Industry Knowledge:  Minimum of 7-10 years of healthcare industry experience interpreting/analyzing all aspects of a customer’s experience (financial results, medical management results, population health, effectiveness of incentive/wellness strategies, etc.).  Experience must include using data across the spectrum of a customer’s products/results to tell the ‘story’, connect the dots between various strategies and results and ultimately identify, value and communicate areas of opportunity.

• Must have strong knowledge of claim coding (CPT/DRG, etc.), provider networks, benefit designs, healthcare products/funding, medical management programs and financial acumen.

• Relationship management:  Demonstrated relationship management skills at the senior level; capacity to quickly build and maintain credible relationships at varying levels of the organization simultaneously. 

• Strategic Thinking:  Must have demonstrated ability to think strategically in an independent manner and ‘out of the box’ versus accepting the status quo.

• Technical Skills:  Must possess strong technical skills in Microsoft Office Applications (Excel, Access, Word, PowerPoint) as well as experience using analytic/reporting applications with knowledge of SQL/SAS programming a plus.

• Project Management: Must possess the ability to manage multiple projects at one time and be able to work cross functionally within the organization to achieve goals.

• Strong communication skills: Able to articulate (verbally and written) complex business results, issues, and stra