Account Director

Role x You:  

Virtue is seeking an Account Director to join our client services team and push forward the boundaries of marketing. Virtue is a Creative Agency born out of VICE. At Virtue, we collaborate with the biggest brands, the brightest minds, and the most inspirational thought leaders in the world. 

As an Account Director you will be the owner of and key client relationships. You will be a trusted advisor to our clients and will be relentless in converting opportunities on their behalf driving their and Virtue’s business forward. You embody Virtue’s point of view and will partner with clients and help them understand the business benefits of taking bold strategic and creative risks. You are working with Client Partners and Executive Leadership in shaping the future of the account. You will be managing, mentoring and motivating a team of direct reports. You are working to deliver world class marketing programs in service of our client’s and partners all while driving forward the success of Virtue.

 Responsibilities:  

• Owns and develops senior level day-to-day client relationships (internal/external) and works to contribute strategic value beyond day-to-day operation of their accounts. 

• Has expert knowledge of client’s business so that marketing problems and opportunities can be anticipated and addressed through partnership.  

• Oversees a book of business across multiple clients and is responsible for drafting clear SOW’s for each project to make sure we’re set up for success. 

• A leader in providing strategic input that improves the creative product and can effectively sell Virtue. 

• Has thorough understanding of strategic development, creative development and production, and actively and creatively leads projects to successful completion. 

• Consults with strategy, creative, and production to make sure client strategies and objectives are understood and incorporated into the work. 

• Effective in balancing client and agency demands to deliver high quality work.

• Actively pursues new opportunities to grow or build new revenue streams. 

• Displays strong financial management skills driving account profitability across projects, ensuring the financial success of the partnerships at large.

• Creates solid revenue forecasts in conjunction with Client Partner Head of Client Services and looks at monthly burn reports to make sure we are staying within budget.

• Comfortable setting project timelines and ensuring the team manages to them accordingly.

• Management and weekly upkeep of Project Management software (Workfront/Workday). 

• Not afraid to have tough conversations internally or externally regarding timelines or budgets if needed. 

• Actively manage direct reports (Account Director and/or Sr Account Manager), providing coaching to figure out root causes for any account related issues and drive behavioral changes if needed. 

• Educates team members on best practices around internal and external communication, lead team appraisals and monitor career growth paths for the team.

• Leads new business initiatives and driving opportunities forward from briefing through to execution.

• Self sufficient in building and creating branded programs that deliver on client brief and KPIs.

• Instills trust, inspires action and delivers results.

• Ensures account(s) are running smoothly and efficiently both internally with the team and externally with the clients.

You have these:

• 7 + years of relevant experience in account management within advertising.

• Has managed seven figure accounts and integrated programs for an organization.

• Expert in shaping strategic and creative proposals that result in impactful, on-target marketing programs, identifying breakthrough ideas while anticipating client perspectives. 

• A mentor and a motivator – you strike the right balance between getting people to think for themselves, but knowing they are supported during the decision making process.

• You lead by example with a strong work ethic and big personality that inspires the best approach to internal and external communication, exemplifies accountability and follow through. 

• Has a teamwork mentality and a strategic focus.