Data Migration Specialist

About Rev.io 

Rev.io provides configurable software for billing, customer management, business management, payments, analytics, provisioning, and automation to service providers in telecommunications, Wireless & IoT, managed IT services, A/V, security integration, and other related industries. Our modern, cloud-based software delivers the industry’s most complete quote-to-cash experience, enabling our clients to grow their revenue efficiently. 

Rev.io is an Atlanta-based company with employees based in more than 20 states. We have more than 21 years’ in business serving our clients. While we are very experienced in what we do, we are still growing rapidly and we are looking for exceptional people who are excited to join us on a career-defining journey. 

In all of our daily work, each of us are guided by our mission, vision and “ACT TOP” values. 

Our Mission: To help clients grow revenue efficiently. 

Our Vision: To be the best billing & back-office software company in the world by providing innovative solutions and extraordinary service to our clients and end users. 

Our ACT TOP Values: 

• Achieving Extraordinary Results: Doing more than expected and pursuing a higher standard of work without compromising your job responsibilities. 
• Caring For Employees, Clients and Community: Demonstrating empathy and concern by helping those who are most in need. 
• Take Responsibility and Act Like An Owner: Being accountable and doing the right thing even when no one is watching. 
• Transparent Leadership: Communicating openly, regardless of title or situation 
• Opportunity To Make a Positive Difference: Recognizing situations and taking action to produce a better outcome. 
• Passion For Innovation: Enthusiastically finding new solutions to improve efficiency.  

In a recent national survey, 97% of our employees agreed that Rev.io is a Great Place to Work compared to 57% agreement at comparable US-based companies, Rev.io stands out as a place where team, values and culture combine to create an amazing work environment! 

About The Role:  
We are looking for a Data Migration Specialist to join our team in Atlanta, GA. The purpose of a Data Migration Specialist is to migrate and curate a client's data from their legacy system into the Rev.io system in a structured, scalable manner that provides our clients with accurate billing and superior customer management capabilities This is a dynamic role with a responsibility for the detailed design, coding and maintenance of migration projects to move data from a variety of legacy systems. Problem solving will be a big part of the role, as legacy systems need to be deciphered, documented and methods of accessing them designed.   The role requires you to be a self-driven, highly motivated individual with strong customer facing, teamwork, and support skills. This is an IT Billing Operations role supporting client data migrations and billing analytics. 

Job Objectives and Responsibilities:

• Work with client teams of Billing and Mediation Specialists, and Database Administrators responsible for all clients billing and rating operations 
• Migration of legacy data to specified SQL Server database structure 
• Configure database and DBMS parameters. 
• Monitor successful completion of all scheduled jobs for implementation; troubleshooting any job failures and DBMS issues. 
• Communicate and update on task due dates, requirement needs and overall project status to the Implementation Team and Vice President of Operations. 
• Provide hands-on assistance in research and resolution of client billing issues and inquiries 
• Create, modify and test custom SQL queries and stored procedures to provide maximum visibility into billing details and accuracy and customer billing formats to large wholesale and enterprise customers 
• Manage complex call records mediation and rating engine to ensure all usage elements are properly applied to customer accounts <