UEC Front Desk/Admin Support 1 (Student Position)

Position Title: UEC Front Desk/Admin Support 1 (Student Position)   Location: Big Rapids,  MI   Department:

Optometry Clinic

  Advertised Salary: $12.48- $13.24   Summary of Position:

The University Eye Center Front Desk Administrative Support position will support the daily operations of the University Eye Center by providing exceptional front-desk service, managing clerical tasks, and maintaining accurate patient records. This role is responsible for greeting and checking in patients, handling phone calls, scanning and filing documents, and ensuring compliance with HIPAA regulations. The Administrative Assistant plays a key role in creating a welcoming and professional environment for patients and staff alike.

  Position Requirements:

• Pre-Optometry/Health Professions degree track.
• A solid understanding of HIPAA privacy regulations is required to ensure the confidentiality and security of patient information.
• Good communication and customer service skills.
• Recommended to be detail-oriented, well-organized, and capable of managing multiple tasks efficiently.

  Essential Duties/Responsibilities:

• Greet patients as they enter the UEC
• Utilize the electronic health record (EHR) to check in patients including obtaining necessary demographic information, medical and vision insurance, and other necessary information
• Make copies of required forms for the check-in process
• ensure all stations are stocked Print, scan and fax patient documents

  Number of Positions Available:     Documents Needed to Apply: Resume/Class Schedule   Job Close Date:     EEO Statement: Ferris State University, an Affirmative Action/Equal Opportunity employer, is committed to enhancing equity, inclusion, and diversity within its community. Ferris offers employment opportunities to qualified candidates seeking careers in a student-focused environment that values opportunity, collaboration, diversity and educational excellence.  Learn more about the Ferris Mission and community at ferris.edu. The University actively seeks applications from women, minorities, individuals with disabilities, veterans, and other underrepresented groups. For more information on the University’s Policy on Non-Discrimination, visit: Ferris Non-Discrimination Statement.