Senior Learning Design Professional
HumanaAbout the role
Become a part of our caring community and help us put health first
Humana Healthy Horizons is seeking a Senior Learning Design Professional who will use instructional design, cognitive psychology and adult learning theory to determine the appropriate solution to a knowledge or performance gap. The Senior Learning Design Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.The Senior Learning Design Professional will analyze and organize content, design best-in-class solutions, and write storyboards, scripts, performance support, mobile learning and manuals to ensure success for associates and meet learning needs.
- Facilitates Humana Healthy Horizons (HHH) new associate onboarding topics as well as professional development topics to existing associates.
- Designs and analyzes learning needs and partner with subject matter experts across the organization to provide input for course curriculum.
- Ensures course materials are current and relevant to training needs, along with tracking and analyzing training programs effectiveness.
- Provides consultation, feedback, instructions and partners with stakeholders across the enterprise.
- Utilizes collaborative tools to design and facilitate virtual learning.
- Partners and uses consultative skills to assess project scope and conduct needs analysis with stakeholders.
- Collaborates with leadership to influence and assist in the execution of department’s strategy.
- Exercises considerable latitude in determining objectives and approaches to assignments.
Use your skills to make an impact
Required Qualifications
- Bachelor's degree or equivalent years of professional experience in learning design or learning facilitation.
- Three (3) or more years of instructional design, training and/or learning development experience.
- Proficient level experience with the Articulate 360 Suite.
- Proficiency in Microsoft Office applications including Outlook, PowerPoint, and Adobe PDF.
- Experience with learning strategies and adult learning theories.
- Understanding of curriculum design including, gathering content SME's and utilizing adult learning principles.
- Prior demonstrated capability leading, developing and maintaining a dynamic and high performing team culture.
- Ability to work with agility and flexibility, embracing an ever-changing, fast-paced work environment.
- Ability to facilitate and deliver an exceptional learning experience to all types of learners.
Preferred Qualifications
- Medicaid knowledge, including experience with interpreting Medicaid contracts.
- Operations content design and facilitation experience.
- Experience using a wide variety of training tools to effectively facilitate to a wide audience.
- Experience in managing projects or processes.
- Expert organizational skills with fast turnaround time.
Additional Information
- Workstyle: This is a remote position, however if you live close to Humana's Louisville, KY location and prefer a Hybrid Home or Hybrid Office workstyle, this is also an option.
- Typical Workdays/Hours: Monday – Friday; 8:00am -5:00pm, Eastern Standard Time (EST).
Work from Home Internet Statement
To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
- At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
- Satellite, cellular and microwave connection can be used only if approved by leadership.
- Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
- Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
- Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Interview Format
As part of our hiring process for this opportunity, we will be using an interviewing technology called H
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