Come work for us as a FEDERAL EMPLOYEE, and help support our mission by providing customers with quality goods and services at a savings and to support quality of life programs for active duty military, retirees, reservists and their families.

Job Summary: As a Supervisory Sales Associate you will be the face of our company to both the associates and our customers You get to highlight our brand and image while contributing to building our reputation as a company that values its customers and their opinions. You will be directly responsible for assisting customers and helping them recognize the need for our products and services. You will also be a team leader to the associates ensuring the work environment is positive and productive. Through a continuous learning environment you will be able to stay current on products we sell and able to articulate our purpose in a manner that is educational insightful and professional. Have a positive and outgoing nature that enjoys serving others and making a positive impact to the organization.

Duties and Responsibilities:

Customer Service

·       Proactively engage and make a connection with customers.

·       Asking questions and listening to customer s needs.

·       Directing customers to merchandise informing them about upcoming events promotions mobile offers STAR card.

·       Provide premier customer service

·       Cooperate and build positive inclusive and respectful relationships take accountability for your own actions and outcomes.

Organization

·       Maintaining store appearance.

Sales

·       Cross-selling products and knowing layout of the store.

·       Make suggestions to customer on latest trends and current promotions based on customer’s individual needs.

·       Upselling products

·       Learning product features keeping up with the latest trends leveraging company tools and technology to confidently provide the customer with product knowledge specs.

·       Using a Point-of-Sales system processing cash exchanges discounts gift cards credit cards debit cards cash handling including counting money and returning accurate amounts to customer.

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