Front Desk Specialist (Office Specialist 2)

Initial Posting Date:

02/03/2026

Application Deadline:

02/25/2026

Agency:

Department of Human Services

Salary Range:

$3,515 - $4,738

Position Type:

Employee

Position Title:

Front Desk Specialist (Office Specialist 2)

Job Description:

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Opportunity awaits!

Do you love helping people and keeping things organized? Join a team that values your attention to detail and your heart for service! Apply today for this Front Desk Specialist (Office Specialist 2) and be the connection that helps our communities access vital services.

Summary of Duties

As a Front Desk Specialist, you will:

• Provide administrative support to agency staff and supervisors.

• Answer calls, address inquiries, coordinate schedules, and direct individuals to services and resources.

• Ensure compliance with laws, rules, and policies regarding payments, documents, and information.

• Handle administrative tasks including data entry, case management tasks, and record-keeping.

• Manage incoming and outgoing mail and packages.

• Distribute negotiable items, maintaining and auditing records to prevent discrepancies.

Minimum Qualifications

A valid driver’s license and acceptable driving record are required for this position.

• Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents. Or

• An associate degree in any field. Or

• An equivalent combination of education and experience.

Essential Attributes

We are looking for candidates with:

• Experience adapting with ease to evolving circumstances, deadlines and priorities.

• Experience using computer systems or databases, including Microsoft Office programs, to file, organize, and retrieve data.

• Experience building trusting relationships with internal and external partners and customers.

• Experience using multiple computer screens to run multiple computer programs simultaneously.

• Experience using attention to detail to complete tasks accurately.

• Experience providing trauma-informed and welcoming customer service, demonstrated by maintaining calm, respectful, and solution-focused interactions with families, children, and individuals experiencing emotional distress.

Working Conditions

• Duties for this role are performed full time in the office.

• Occasional travel within the community may be required to support motor pool activities or provide support in other local branch offices as needed.

• The work schedule is Monday to Friday, 8 am to 5 pm PT