Security Supervisor

Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choice® has more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choice® to meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privileges® loyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visit www.choicehotels.com. 

The ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.

Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson.

Position Summary

The role of Security Supervisor is to aid the Director of Security and Security Manager with the day-to-day operation and long-term outlook of the safety and security department. This is an hourly position with a pay rate of $27.00 per hour.

   

Perform assigned lead/supervisory function to insure delivery of quality service, maintain employee morale.


Prepare for and conduct pass down.
Respond to emergency situations.
Investigate and document all occurrences in incident reports.
Provide leadership to ensure the efficiency of the departments operations.
Support the needs of management and subordinates.
Be first contact for emergency agencies such as, but not limited to, police department or fire department.
Notify management to all major incidents occurring during the watch.
Complete daily paperwork.
Perform miscellaneous job-related duties as assigned
Due to the cyclical nature of the hospitality industry, the lead security officer may be required to work varying schedules to reflect the business needs of the hotel.
Regular attendance in conformance with the standards, which may be established by the from time to time, is essential to the successful performance of this position.

This position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the lead security officer based upon the particular requirements of the company.

Comply with work rules and standards per the associate handbook and as directed by management.
The ability to follow payroll and key sign out procedures
The ability to respond properly to any hotel emergency or safety situation
The ability to perform other tasks or projects as assigned by hotel management and staff
Work harmoniously and professionally with co-workers and management
The ability to offer any assistance possible to guests
Maintain work area in a neat and orderly fashion
Assist and provide leadership during all investigations performed on shift.
Provide accurate information to in inquirers for directions and hours of operations.
Escort guests and team members as required to parking lots.
Other duties as assigned by Director of Security or Security Manager.

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

Ability to read, listen, and communicate effectively in English in writing, using correct grammar, spelling and sentence structure
Prepare official correspondence on behalf of management for both external and internal communications verbally and in writing
Ability to sit and walk for extended periods of time and continuously perform the essential job functions
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy
Ability to type 35 wpm
Ability to effectively