HR Technology & Shared Services Portfolio Manager

Job Summary

The HR Technology & Shared Services Portfolio Manager is responsible for coordinating the intake, planning, and delivery mechanisms of HR technology and shared services initiatives. This leader will work closely with a range of HR and business stakeholders to understand challenges and needs, facilitating connections to possible HR technology solutions or service offerings. The role will also be responsible for performance tracking (SLAs/benefits realization) of projects, while championing employee experience, process excellence, and data integrity.

Job Description

MAJOR RESPONSIBILITIES

• Manage the intake processes for new HR Technology & Shared Services requests, ensuring business challenges, scope, and alignment to strategic priorities are captured.
• Support ongoing updates to the integrated HR Technology & Shared Services roadmap, balancing strategic initiatives, regulatory requirements, and continuous improvement.
• Identify dependencies, capacity constraints, and risks; recommending sequencing options that optimize delivery and resource utilization.
• Lead planning sessions as needed to translate demand into actionable workplans based on team capacity and availability.
• Provide flexible project management capability to deliver prioritized initiatives, working across teams to remove impediments and ensure quality.
• Define and track, and benefits realization for initiatives including cost savings, efficiency gains, experience improvements, and/or compliance outcomes.
• Track performance metrics across the portfolio (delivery KPIs, operational SLAs, adoption indicators, capacity/cycle times).
• Prepare dashboards and insights for leadership, governance forums, and HR stakeholders.

MINIMUM JOB REQUIREMENTS

Education

Bachelor's Degree

Certification / Licensure

Work Experience

At least 4 years of experience in HR technology, HR shared services, PMO/portfolio management, or HR project/program delivery.

Knowledge / Skills / Abilities

MINIMUM JOB REQUIREMENTS

• Strong project management skills.
• Ability to handle data with confidentiality.
• Skilled in planning, organizing, and managing workload priorities.
• Able to work in an environment with frequent interruptions and changing tasks and priorities.
• Ability to effectively communicate on complex issues with a high level of effectiveness.
• Able to work collaboratively and effectively with other staff, employees, and supervisors.
• Advanced knowledge of Microsoft Office.

PREFERRED JOB REQUIREMENTS

Education

Bachelor’s Degree in HR or Information Technology

Certification / Licensure

Work Experience

Knowledge / Skills / Abilities

Experience with Workday, UKG, and/or Zendesk systems.

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

The anticipated salary range for this position:

$116,000.00 - $174,000.00 Annual

The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. This role is bonus and/or incentive eligible. Medline will not pay less than the applicable minimum wage or salary threshold.

Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average. For a more comprehensive list of our benefits please click here. For roles where employees work less than 30 hours per week, benefits include 401(k) contributions as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best. Explore our Belonging page here.

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability