Job Description

The Opportunity

The College of Business at the Embry-Riddle Aeronautical University Worldwide Campus, located in beautiful Daytona Beach , Florida is seeking a detail-oriented and proactive Operations Manager to support the strategic and day-to-day operations of the college. The Operations Manager manages the overall direction, coordination, planning, execution, and completion of medium to large and complex, enterprise-level projects. Leads and drives the project to completion while ensuring consistency with company strategy and goals. This role would manage a portfolio of projects from ingestion to resolution. Applying project management discipline, they would be responsible for strategic project planning and working with a team or business partners to manage execution. The ability to develop project artifacts, effectively communicate to stakeholders at all levels both written and verbal, as well as complete in-depth analysis to include visualization of data through reporting and dashboard creation is critical to success in this role. Furthermore, this position is the supervisor of the Graduate Assistants.

Key Responsibilities:

Project Planning and Management:

• Understand the scope of work and project specifications to determine the appropriate timeline.
• Schedule projects in logical steps, manage business projects to adhere to budget, schedule, and scope.
• Lead project delivery, ensuring deadlines and quality standards are met; manage and monitor project schedules.
• Set and track project milestones, manage unforeseen delays, and adjust schedules and expectations as needed.

Stakeholder and Team Coordination:

• Identify key stakeholders, foster positive working relationships, and ensure effective communication and coordination among team members to achieve project objectives.
• Serve as the operational point of contact for project teams, facilitating communication between stakeholders to ensure project alignment with the college’s operational strategies.
• Perform research on project-related issues, participate in problem-solving and execution.
• Coordinate project inspections and turnover.

Performance and Process Optimization:

• Measure project performance using appropriate systems, tools, and techniques.
• Collect, analyze, and summarize information and trends by using available data to prepare project status reports.
• Apply continuous improvement practices to enhance the efficiency and effectiveness of project management, directly contributing to operational excellence
• Implement technological solutions that support the operational efficiency of the college.

Data Aggregation:

• Serve as the point of contact for all data related to enrollment, retention, and graduation.
•  Work with Associate Dean of Academics and Accreditation & student success to collect all accreditation related data.
• Analyze and summarize information and trends by using available data to prepare project status reports.

Team Management and Development:

• Manage the workload of Graduate Assistants, assign projects, and coordinate tasks.
• Directly manage the Graduate Assistants to support operational tasks, ensuring their contributions align with the college's operational needs and strategic goals.
• Lead the team in a highly collaborative way to resolve issues that may impact project deadlines.

Additional Duties:

• Other duties as assigned. The Dean and Ops Manager will set the operational priorities based on the key responsibilities

Embry-Riddle: A Global Leader in Aviation and Aerospace

With vibrant campuses in Daytona Beach, FL and Prescott, AZ, plus a Worldwide network across approximately 120 locations, Embry-Riddle stands as the world’s largest aviation and aerospace university. For over 95 years, we've been pioneering education in STEM fields, serving over 11,600 residential students and 19,200 globally in the 2023-24 academic year with cutting-edge programs in Applied Science, Aviation, Business, Technology, Engineering, Safety, Security, and Space.

Perks Await You at Embry-Riddle!   

• Health Benefits: Experience comprehensive medical, dental, and vision coverage, along with wellness programs that include preventive care and fitness memberships. Our flexible spending and health savings accounts simplify managing healthcare costs. Join a workplace that prioritizes your health—because your journey to wellness should be rewarding! Buckle up for a healthier, happier you! 
• Tuition Coverage: Get 100% tuition coverage for yourself for one undergraduate and one